Operational Risk Business Lead

Position Overview

Are you ready to leverage your expertise in Operational Risk to make a significant impact in the mortgage servicing industry? Freddie Mac is seeking an accomplished Risk Practitioner to join our Enterprise Risk team, providing independent oversight across divisions. This is a unique opportunity to shape risk management practices, influence senior leaders, and drive meaningful change. If you excel at analytical thinking, problem-solving, and persuasive communication, we invite you to join our team and help us advance our risk culture.

As an Operational Risk Business Lead, you will:

• Deliver independent oversight of Freddie Mac divisions, ensuring operational risks are identified, measured, monitored, and controlled within established tolerances.
• Apply a robust monitoring framework to challenge and review risk practices.
• Aggregate and communicate independent, data-driven views of operational risk with a forward-looking perspective.
• Build influential relationships with business partners, becoming a trusted advisor and stakeholder in risk management activities.

• Independently assessing operational risk and control environments through quantitative and qualitative means.
• Review, support, and challenge divisional operational risk profiles, focusing on key drivers, trends, future outlook, and escalation points.
• Coordinate across all non-financial risk domains to develop a holistic risk perspective.
• Foster positive relationships with stakeholders, actively participating in risk discussions and supporting effective challenges to drive actionable outcomes.
• Implement and enhance processes, procedures, and tools that support operational risk oversight routines.
• Bringing a focus upon internal process re-engineering, with a view to making recommendations and enhancements to existing Risk processes where opportunities arise.
• Monitor activities and provide critical inputs for quarterly divisional risk profile reporting, highlighting significant and emerging risks, effective challenges, and first-line risk management strategies.

• Bachelor's Degree (or equivalent work experience) and 8+ years of overall relevant experience with 5+ years in operational or compliance risk management.
• Proven ability to influence at all organizational levels, including executives, and unite teams toward common goals.
• Experience in process design and control assessment.
• Preferred experience in the secondary mortgage market, mortgage lending, or mortgage-related securities.
• Highly driven, results-oriented, and recognized as a "value partner" who proactively builds and leverages relationships internally and externally.
• Exceptional problem-solving skills and ability to articulate complex concepts clearly.

• Deliver thoughtful, fact-based challenges to divisions using a clear, concise, and risk-based approach.
• Strong team player and ability to communicate clearly and concisely to senior leadership.
• Strong influencing skills and ability to lead change and deliver results;
  Ability to multi-task and prioritize.
• Apply data-driven insights to advise on risk perspectives, demonstrating intellectual agility and interpersonal flexibility.
• Exhibit strong situational analysis and decision-making abilities.
• Communicate effectively—both written and verbal—across all levels of the organization, including through impactful visualizations.