Government and Public Sector - HSPD and Enrollment Specialist

Government and Public Sector - HSPD and Enrollment Specialist

Location:

Mc Lean

Other locations:
Primary Location Only

Date:
Feb 19, 2026

Requisition

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, state, local and education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation.

We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.

The Ernst & Young (EY) Government & Public Sector (GPS) Digital practice is helping organizations solve complex problems through purpose-led transformation. To achieve this mission, a diverse and talented team from around the globe are creating innovative digital experiences that help our clients succeed and thrive.

Our HSPD and Enrollment Specialist will provide support and assistance within a credential issuance facility. The specialist will manage consumables inventory, equipment inventory, and protects these items within the guidelines of HSPD-12 policy directives. This includes supporting the lifecycle of credentials from sponsorship through revocation. You’ll also:

• Assist end users with first tier troubleshooting and maintains records of all interactions with the use of a ticket tracking program
• Escalate any issues that cannot be remedied to second-tier support personnel and ensures all remedies are captured for future reference
• Provide services to support issuance such as document storage, fingerprint capture, and verification of biographic and biometric data
• Manage the HSPD-12 lost/stolen/compromised PIV card process to include providing instructions to users, tracking and monitoring submitted Reports of Surveys (ROS)
• Maintain knowledge of Logical Access Control Systems and PACS registration, use, issues, and remedies to assist end users
• Maintain Service Line Agreements for interaction with users and ticket closure timeliness. Enrolls and removes PIV credentials in CISA’s Physical Access Control System (PACS) workstation and assigns or removes pre-programmed access classes to PIV records
• Use a workstation to generate access reports based on data points for example door readers, time periods, or access classes
• Assigns credentials to CISA personnel records, enrolls credentials using a web-based portal and assigns pre-programmed access classes to the credential record using a web-based portal.
• Troubleshoot low level PIV credential failures as they occur. Performs, prepares, and processes security support actions relating to HSPD-12 program management, project management support and technical support
• Create/brief statistical reports regarding services rendered for leadership knowledge and use
• Perform other duties as assigned

You will ideally have previous exposure to technology consulting, and a keen interest in collaborating with the U.S. government and Public sector. You should have strong communication skills, and business and technology acumen, and have a passion for delivering value to our clients.

• 1+ year of security experience
• Eligibility for security clearance
• Understanding of enrollment and issuance models
• Knowledge of Identity Management and understanding of Credential Issuance and Revocation
• Access Management and Revocation
• Knowledge of HSPD 12, FIPS 201-2, and NIST SP-800-79-2, Instructions for…