Office Administrator

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Training & development

Are you a highly organized and dedicated person with a passion for mental health? We are looking for a full-time Office Administrator to join our team at Mclean Counseling Center. If you have excellent communication skills, a keen eye for detail, and a commitment to maintaining confidentiality, we would love to hear from you! Past Experience with being a treater for Transcranial Magnetic Stimulation ( TMS) and billing and interacting with insurances is highly sought after.

However we can provide onsite training with TMS for our highly qualified candidates.

• Insurance Coordination:
  Communicate and correspond with insurance carriers regarding patient claims, approvals, and denials.
• Prior Authorizations:
  Initiate and track required prior authorizations for medications or procedures to ensure patients have access to their benefits.
• Client Intake:
  Conduct the intake process for new clients, collecting and documenting pertinent information regarding their mental health history to improve the matching with providers.
• Electronic Health Records (EHR) Management:
  Utilize our EHR system to monitor and manage patient records, schedules, and billing while maintaining confidentiality and adhering to HIPAA standards.
• Meeting Coordination:
  Arrange and facilitate both in-person and virtual staff meetings, send reminders, and provide detailed summaries of meeting discussions.
• General Administrative Tasks:
  Assist with answering inquiries via phone and email, preparing documents, handling correspondence, managing office supplies, organizing files, and greeting clients, visitors, and staff.
• Content Creation:
  Collaborate with our website team to develop monthly newsletters and create engaging multi-platform social media content and visuals that enhance brand awareness about mental health concerns, offer supplementary information to patients, and foster connections with fellow professionals in the mental health field.

• Bachelor's degree in Psychology, Social Work, Counseling, or any other relevant field preferred
• Proven experience in an administrative role, preferably in a healthcare or mental health setting.
• Strong understanding of HIPAA regulations and the importance of maintaining patient confidentiality.
• Excellent communication skills, both written and verbal.
• Knowledge of medical billing terminology and insurance processes.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively.
• Proficiency in Microsoft Office Suite and other relevant software.
• Experience in the creation of visual content
• Knowledge and experience with TMS is a big plus

• Competitive salary and benefits package (Health insurance, 401K)
• A supportive and collaborative work environment.
• Opportunities for professional growth and development.
• The chance to make a meaningful impact on the mental health community.

We look forward to welcoming you to our team!