Assisted Living Manager

Assisted Living Manager

The Mather (Tysons, VA)

We're seeking an Assisted Living Manager to oversee the planning and implementing objectives, policies and procedures for resident care and programing in assisted living and memory support while maintaining exceptional service, regulatory compliance, resident dignity, and effective staff leadership.

This position is full-time, salaried, based out of The Mather in Tysons Corner. Weekend and holiday availability as needed required.

• Leads planning and implementation of therapeutic programs and environment to maximize resident wellness in Assisted Living and Memory Support.
• Directly supervise the Assisted Living and Memory Support CNA's in their daily duties with a dotted line to the DON or their designee for clinical oversight.
• Conduct person-centered interview process with residents and family members to design service plans around unique interests, needs and strengths of each individual. Maintain relationships and open communication with family members, cultivating family connection and support through conversation, virtual or in-person care conferences, and virtual or in-person family programs.
• Contributes to selection, supervision, and performance management of Assisted Living/Memory Support CNA's, including performance reviews, recognition, and corrective action.
• Responsible for Assisted Living and Memory Support administrative operations, including but not limited to budgetary matters and collaboration with housekeeping, culinary and building services. Promotes a culture of safety and risk management activities.
• Partner with the clinical nurse management team for clinical operations, including but not limited to infection control, documentation, falls management, skin management, nutrition, incontinence management, psychotropic medication management, elopement protocol and medication administration.
• Works in conjunction with clinical nurse managers and interdisciplinary team to ensure that Federal, State, and local regulations, and Mather policies and procedures, are implemented and monitored. Leads Assisted Living and Memory Support in licensing and survey preparedness and processes.
• Coordinate with Director of Engagement and/or Wellness Resource Nurse to transition residents from Independent Living to the Life Centre. Assist the Life Centre interdisciplinary management team in continuation of CMP content for residents transitioning from AL to SN setting.
• Collaborate with the DON or designee in the management of staffing and scheduling in Assisted Living and Memory Support.
• Works with the clinical nurse management team to ensure that employees receive initial onboarding, including required dementia training, and ongoing training. Ensures that orientation and ongoing competencies are complete and routinely reviewed.
• Provide for professional growth and development of staff through identification of needs, development of and participation in individual training plans, and encouragement of formal continuing education efforts. Provide training and lead by example for employees in various roles within AL setting (CNAs, nursing, programming, art therapy, culinary, housekeeping, etc.) to engage residents with dementia using strengths-based creative approach.
• Support community and social connections in Assisted Living neighborhood in collaboration with Engagement.
• Establishes, operationalizes, engages team members, and sustains QAPI (Quality Assurance Performance Improvement) process.
• Participates in Life Centre weekend schedule to provide leadership coverage.
• Engages in emergency preparedness planning and drills for Assisted Living and Memory Support and participates in community-wide activities.
• Uses a customer-focused approach to problem solving, goal setting and management philosophy.
• Maintains a courteous and professional manner through interactions with others.
• Communicates with residents and families in a timely manner.
• Uses discretion in handling confidential information, incorporating all Federal, State and local privacy and confidentiality requirements.
• Interactions with employees, residents, resident representatives, and guests will reflect our commitment to inclusivity.
• Applies the concepts of the Mather Wellness Model and the 3 A's in the care of residents, Achievement, Autonomy, and Affiliation
• Responsible for protecting and advocating for resident rights.
• Participates in service plan meetings.
• Demonstrates understanding of and commitment to the company Mission,…