Assistant Director, Efficiency - RMCC Americas

Job Identification: 209997

Job Category: Revenue Management

Job Schedule: Full time

Equal Opportunity Employer EOE, including disability/vets

Exceptional Hospitality Starts with You

The role is based at one of our corporate offices in Dallas, TX or McLean, VA

This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that is offering owned, managed, and franchised Hilton hotels world‑class revenue management talent and tools. As an Assistant Director High Efficiency, you will support the team that's helping hotels grow market share and outperform competitors. On the High Efficiency team, you will report to the Director of RMCC, Franchise.

Your responsibilities will include providing feedback and corrective action on hotel performance, communicating RMCC information to the workgroup, and directing additional RMCC projects.

• Lead the development of a team by providing direction and offering feedback on the performance of their duties, and staffing activities.
• Distribute, coordinate, and communicate information, long‑term strategy plans, new programs, and technologies to direct reports and the hotels they support.
• Assess hotel performance for hotels to determine if hotels are on target to reach goals, taking corrective action where needed.

• Coordinate and assist with departmental projects that support the RMCC-Americas, High Efficiency model and objectives.
• You will develop cooperative working relationships with partner teams in the RMCC and with external partners to achieve efficiencies and results.

• Efforts to streamline processes; by fine‑tuning efficiencies; and by assisting others in their development.
• Build understanding and trust with hotel teams, revenue management teams, and Hilton Commercial and Brand Performance teams on revenue strategies and pricing.

You have these minimum qualifications:

• Six (6) years of professional work experience in revenue management.
• Three (3) years of people leadership or management experience.
• Experience analyzing and explaining statistical data.
• Experience developing strategies to generate a course of action.
• Experience building trusted partnerships with property teams at all levels, including management company and hotel owner groups.
• Travel up to 20% annually.

It would be useful if you have:

• Experience in hotel Revenue Management, Sales, Operations or Marketing.
• Experience using Micro Strategy, Tableau, Benchmark, and Amadeus suite of products.
• Experience working with iDEAS, Salesforce, Microsoft 365
  
  Experience forecasting hotel room revenue weekly, monthly, and annually.

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best‑in‑class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

* Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.