New York Business Performance Improvement - People & Change (HR Transformation) Associate Director

New York Business Performance Improvement - People & Change (HR Transformation) Associate Director

Protiviti is looking for an Associate Director to join our growing People & Change team. As an Associate Director, you'll take a lead role in strengthening our relationships with clients, driving market impact through business development in a highly collaborative environment and providing leadership in the delivery of engagements. You'll partner with our strategic clients to shape the future of the HR function.

You'll develop strategies and do the practical roll up your sleeves implementation work to help HR leadership team deliver business outcomes.

You'll build lasting relationships with clients and within the community as you serve as an ambassador of Protiviti in the market. You will also be a mentor and provide growth and development to teams as you oversee the successful completion of project work plans.

You are deeply passionate about HR transformation and modernizing HR functions to deliver measurable business value. You bring a strong point of view on HR operating model design, service delivery strategy, and functional effectiveness. You are comfortable working directly with CHROs and executive stakeholders, positioning yourself as a strategic advisor. You are intellectually curious about how HR creates value, and constantly identify opportunities to simplify, streamline, and improve HR processes.

You are well versed across the entire HR technology stack and can help clients explore and enable new ways of working. You can translate complex diagnostic insights into clear, actionable transformation roadmaps. You proactively build market presence through client relationships, networking, and thought leadership. You are experienced in designing, implementing and optimizing HR technologies and navigate fluidly from functional to technical conversations.

You foster a collaborative, high-performance culture and invest in developing others. You take ownership of growing the business, from pipeline development through successful delivery. You enjoy building repeatable methodologies, tools, and assets that scale the HR Transformation practice.

Do your talents include the following? Demonstrated experience with: leading HR transformation programs, including HR operating model redesign, AI forward HR processes, and technology enablement; driving HR organizational design, service offerings and workforce planning aligned to business strategy and key business outcomes; architecting HR transformation business case models, executive briefing materials and roadmaps; designing and implementing skills-based workforce strategies and talent frameworks;

enhancing global HR operations, including disrupting the traditional tier structure, automating work at scale and transitioning work into HR operations and delivering experience at scale; implementing and optimizing major HR technologies (e.g., Workday, SAP Success Factors, Oracle HCM, Service Now, Artificial Intelligence) and best in class solutions (Talent Acquisition, Employee Relations, Workforce Planning, etc.); developing talent strategies across recruiting, succession, learning & development, and leadership pipelines;

leading change management efforts to support adoption of new HR structures, processes, and technologies; conducting HR diagnostics and maturity assessments to identify gaps and prioritize improvement initiatives; proven business development expertise and market impact, including understanding client needs, developing holistic solutions, documenting proposals, and contracting for engagement; strong executive presence with the ability to influence senior stakeholders; proven ability to build and expand client relationships;

experience managing multiple engagements across industries and business environments; demonstrated leadership of teams, including coaching, mentoring, and performance management; ability to communicate complex ideas clearly to both technical and non-technical audiences.

Your educational and professional qualifications:
Bachelor's degree in human resources, Business, Organizational Development, or related field; 9+ years of experience in HR transformation, human capital consulting, or progressive HR leadership roles; progressive leadership experience in a global professional services consulting firm is strongly preferred; proficiency in Microsoft Office (PowerPoint, Excel, Word); experience with process mapping or analytics tools a plus; relevant certifications such as SHRM-CP/SCP, PHR/SPHR, PMP, or similar preferred.

Our Hybrid Workplace

Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client…