Senior Manager Global Workforce & Organizational Effectiveness Intelligence

Job Description:

The Senior Manager Global Workforce & Organizational Effectiveness Intelligence is a key member of the Organization Effectiveness and Workforce Planning Center of Excellence (COE). This is a high-impact position for an experienced workforce analytics consultant with functional expertise who excels at translating strategic business challenges into structured workforce intelligence and executive action. This role serves as the lead analytical and consulting partner to the COE, bridging the gap between strategic business questions and the workforce intelligence required for executive decision-making.

The successful candidate possesses deep domain knowledge in workforce planning, organization effectiveness, and workforce intelligence, combined with key consulting skills such as structured problem-solving and executive communication. You will be responsible for defining what to measure and how to measure it, interpreting complex data to tell a compelling business story, and advising senior leaders on workforce and org effectiveness implications. This position plays a critical role in establishing enterprise-wide standards for workforce and org effectiveness metrics and monitoring organizational health.

Operating in a decentralized, multi-business unit organization, you will partner with P&O (people & operations or HR), finance, and business leaders at the enterprise and business-unit level. You will serve as a bridge between the COE, business-units, P&O (HR) technology teams, corporate finance, and commercial teams.

• Bachelor's degree;
  Master's degree in a relevant field (e.g., I/O Psychology, MBA, HR, Business Analytics) is preferred.
• 8 years of experience across strategic workforce planning, org design / operating model, and organization effectiveness analytics
• Minimum of 6 years of experience in Management Consulting (e.g., Accenture, Deloitte, or specialized boutique human capital firm) advising large, complex organizations on organization effectiveness, operating models, and workforce planning OR 6 years of in-house experience at a global, multi-business unit company, serving either in a corporate Center of Excellence for Workforce Planning / Org Effectiveness, or in a similar headquarters role for a major business unit
• Minimum of 6 years of experience with Workday as well as workforce planning and org effectiveness tools (e.g., Orgvue, Visier, Workday Adaptive, Anaplan). This includes functional proficiency and strategic command of these tools, with an emphasis on how organizational data is represented and modeled
• Deep functional expertise in organization effectiveness and strategic workforce planning frameworks, metrics, and benchmarks - including leading practices, operational complexities, and risks
• Proven experience establishing enterprise-level workforce and OE metrics for large organizations, including advising on P&O (HR) and finance metrics integration
• Advanced Microsoft Excel and data visualization tool (Power BI, Tableau) capabilities for ad-hoc modeling, data blending, and scenario exploration
• Proven expertise in translating abstract business questions into structured workforce planning and org effectiveness analytical plans, with a proven track record of delivering high-impact insights that influence executive decisions
• Demonstrated ability to serve as a translator between senior P&O (HR), finance, and commercial leaders, aligning disparate stakeholder groups around a shared understanding of the strategic implications of workforce data
• Exposure to how Artificial Intelligence (AI) is changing SWP and OE, including: familiarity with emerging AI-driven metrics and enhanced workforce intelligence, including skills-based organization design, and measuring AI-human productivity
• Working knowledge of data querying concepts (e.g., SQL) and data architecture paradigms (e.g., data lakes) to facilitate effective partnership with P&O (HR) technical teams

• Strategic Consulting
• Assist with designing and leading the COE’s Workforce Intelligence agenda to enable workforce planning and monitor organizational health, productivity,…