Microsoft Dynamics Consultant

Overview

Techno Mile is seeking a Microsoft Dynamics Consultant to join our Professional Services team. In this client-facing role, you will be accountable for the overall solution design and responsible for understanding use cases and requirements, building out declarative aspects of the solution, writing user stories, and creating supporting documentation. This full-time position reports to our Practice Director.

This is a tremendous opportunity to deliver meaningful impact for our clients while growing your Microsoft Dynamics expertise within a dynamic, innovative environment.

• Design and manage the implementation of Techno Mile solutions that meet business requirements for small to midsize projects.
• Create user stories for implementation, detailing the technical requirements to meet acceptance criteria.
• Lead client sessions to gather, define, and document business requirements.
• Demonstrate solution functionality to business stakeholders as needed.
• Develop test cases and acceptance criteria to support end-user acceptance testing.
• Deliver knowledge-sharing sessions and user documentation to support ongoing system use.
• Present solution options to customers, evaluating declarative configuration versus code/customization.
• Refine implementation estimates and plans for delivery lifecycle phases.
• Perform impact analysis for scope change requests, documenting requirements, configuration, and data mapping updates.
• Provide technical and functional expertise to project teams.
• Support training content development and deliver administrator and end-user training.

• Bachelor’s degree in Information Technology or equivalent experience.
• Minimum of 2 years of hands-on Microsoft Dynamics CRM experience, preferably with the CE module.
• Prior experience designing and implementing Microsoft Dynamics CRM solutions.
• Experience with packaged applications preferred.
• Ability to design scalable solutions and perform system configuration when needed.
• Strong change management and scope control experience, including impact analysis.
• Effective communication skills at all organizational levels.
• Proven ability to thrive in a fast-paced, team-oriented environment.
• Microsoft Dynamics CRM certifications preferred but not required.

Techno Mile provides AI-enabled cloud solutions that empower Gov Con, aerospace and defense, and other government-focused companies to modernize operations. Our SaaS products help clients:

• Optimize business development and sales processes.
• Streamline and de-risk contract management.
• Unlock the value of public and private data for a competitive advantage.

Today, more than 200 companies rely on Techno Mile, including over half of the top 10 federal defense contractors and the top 10 IT government contractors.

• Hungry, Humble, and Smart. We foster continuous learning and career growth, offering tuition reimbursement and ongoing development opportunities.
• Innovative. We embrace challenges and create solutions others cannot.
• Flexible. Remote, hybrid, and in-office options support your best work.
• Global. With teams across the U.S. and India, we collaborate worldwide with one mission.
• Multiple healthcare plan options.
• Flexible PTO.
• 401(k) with 4% company match (after 90 days).