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Fintech Onboarding Specialist: White-Glove Member Experience

Job in McLean, Fairfax County, Virginia, USA
Listing for: Range
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A financial technology company in McLean, VA is looking for an Onboarding Specialist to enhance the member experience by guiding new users through their onboarding process. This role involves helping members set up their accounts, troubleshoot technical issues, and foster strong relationships. A successful candidate will have 2+ years of relevant experience, strong communication skills, and a commitment to providing exceptional customer service.

This position operates in an in-office setting with competitive benefits.
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