BA, Microsoft Dynamics 365

Job Family: SaaS / PaaS / Cloud Consulting
Travel Required: Up to 25%
Clearance Required: None
Work Model: Hybrid
Citizenship Requirement: U.S. Citizenship required

The Microsoft Dynamics Business Analyst works closely with the Platform Architect to ensure business requirements are translated into secure, scalable, and effective technical designs across the Dynamics 365 and Power Apps ecosystem. This role combines deep CRM expertise with strong consulting, communication, and solution-design skills to support both delivery and business development efforts.

• Design, configure, and optimize Microsoft Dynamics 365 and Power Apps solutions to deliver new capabilities.

• Lead requirements gathering and business process analysis, including as-is and to-be modeling.

• Translate complex customer requirements into practical, secure, and scalable solution architectures.

• Advise project teams on specialized and complex Dynamics CRM implementations.

• Serve as the technical subject matter expert during proposal development and client presentations.

• Deliver presentations to stakeholders at all levels, including executive leadership.

• Support functional design of data conversions, system integrations, and interfaces.

• Guide technical teams on Microsoft Dynamics CRM APIs and integration development.

• Collaborate with cross-functional teams to ensure successful project delivery.

• Minimum 5 years of hands‑on Microsoft Dynamics CRM experience
  .

• U.S. Citizenship (contractual requirement).

• Bachelor’s degree or U.S. equivalent.

• Ability to work in a hybrid environment.

• Excellent communication skills with the ability to engage C‑level and senior leadership.

• Proven experience building strong business cases supported by clear value propositions.

• Demonstrated expertise in gathering business requirements and configuring Dynamics CRM modules (Sales, Call Center).

• Experience leading functional design for system integrations and conversions.

• Experience with a Big 4 consulting firm
  , established consulting firm, or Microsoft Gold Partner.

• Degree in Business, Computer Science, Engineering, or a related field.

• Experience working with public sector clients
  .

• Familiarity with Agile or Hybrid-Agile delivery methodologies.

• Annual Salary Range: $92,000 – $153,000
  Compensation is based on multiple factors, including experience, skill set, certifications, location, and business needs. This role may also be eligible for a discretionary variable incentive bonus.

Guidehouse provides a comprehensive total rewards package designed to support your career, well‑being, and work‑life balance.

Benefits include:

• Medical, Prescription, Dental, and Vision Insurance

• Paid Holidays, Personal, and Family Sick Time

• 401(k) Retirement Plan

• Parental Leave and Adoption Assistance

• Short‑Term & Long‑Term Disability Coverage

• Basic and Supplemental Life Insurance

• Health Savings Account and Flexible Spending Accounts

• Student Loan Pay Down Program

• Tuition Reimbursement and Learning Opportunities

• Professional Certifications and Skills Development

• Employee Referral Program

• Corporate Events and Community Outreach

• Emergency Back‑Up Childcare Program

• Mobility Stipend