Technical Writer​/Documentation Specialist

Responsibilities

• Develop, edit, and format technical, functional, and project documentation across all BIO divisions.
• Create planning documents, release notes, SOPs, and end-user guides aligned with DOI standards.
• Perform change management documentation using BIO's internal tools (e.g., Version One), including tracking, updating, and reporting changes.
• Create visual materials (diagrams, charts, workflows) using Visio, PowerPoint, and Google Workspace.
• Maintain and customize Version One workflows for BIO project tracking and change control.
• Generate internal and user-facing reports through Version One, Google Suite, and Tableau.
• Collaborate with project managers, developers, and system owners to translate complex SAP and BI system updates into clear user documentation.
• Support continuous improvement of documentation processes and maintain centralized knowledge repositories.

• Bachelor's degree in English, Communications, Information Systems, or related field.
• Experience:
  
  6 years as a technical writer or documentation specialist in IT or federal environments.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Project, Visio) and Google Workspace tools.
• Experience working with change management documentation tools such as Version One and knowledge of BIO change tracking processes.
• Familiarity with SAP environments and ability to understand system updates for documentation purposes.
• Strong attention to detail, consistency, and clarity in written materials.
• Experience working with DOI
• Ability to bridge technical and non-technical communication effectively for diverse audiences.