RFQ C004616 - IT Change Manager

McBride, based in McLean, VA, USA, and with offices in Brussels, BEL and Bucharest; ROU through its wholly owned subsidiary McBride International, is a Prime Contractor on the NCIA Advisory and Assistance Services Plus (AAS+) Framework. We are a management and IT consulting firm with significant professional services experience that includes IT transformation, project management, digital transformation, strategic planning, business process improvement, change management, human capital management, systems engineering, and operations.

Due to our excellent relationship with NATO and the first‑class, security‑cleared candidates that we source and supply from all 32 NATO nations, we are extremely privileged to ask you to review this role to assess your suitability of skills. You will be working as a contractor for our client the NATO Communications and Information Agency (NCIA) NATO Communications and Information Agency (NCIA) NCIA was established on 1 July 2012 from a merger of several NATO entities.

It has a 65‑year legacy of supporting NATO operations, missions, and exercises and is on the front lines against cyber threats, protecting NATO's networks 24/7. NCIA provides expertise and services that are critical to NATO's ability to fulfill its core tasks of consultation, collective defence, and crisis management.

• Carries out risk management activities within a specific function, technical area or project of medium complexity;
• Identifies risks and vulnerabilities, assesses their impact and probability, develops mitigation strategies and reports to the business; and
• Involves specialists and domain experts as necessary.

• Uses standard techniques to elicit, specify, and document requirements for simple subject areas with clearly‑defined boundaries;
• Assists in the definition and management of requirements;
• Assists in the creation of a requirements baseline; and
• Assists in investigating and applying authorised changes.

• Proposes and agrees the configuration items (CIs) to be uniquely identified with naming conventions;
• Puts in place operational processes for secure configuration, classification and management of CIs, and for verifying and auditing configuration records;
• Develops, configures and maintains tools (including automation) to identify, track, log and maintain accurate, complete and current information;
• Reports on the status of configuration management; and
• Identifies problems and issues and recommends corrective actions.

• Assesses, analyses, develops, documents and implements changes based on requests for change;
• Ensures that operational processes are in place for effective change control;
• Develops, configures and maintains tools to manage and report on the lifecycle of change requests; and
• Identifies problems and issues and recommends corrective actions.

• Summarizes the overall process for developing new software for the company product line;
• Differentiates respective roles and responsibilities of software engineering and other functions;
• Identifies common issues and considerations for bringing a new product to marketplace; and
• Describes major phases, checkpoints and deliverables.

• Provides status reports for implemented IT service changes to senior management;
• Implements routine changes in a live IT service environment;
• Generates schedule and time estimates for IT service changes;
• Participates in analyzing the risks, costs and benefits of proposed IT service changes; and
• Documents the procedures and changes made in IT service.

• Clarifies the similarities and differences among life cycles; easily labels and describes each phase;
• Explains the basic concepts of a structured approach to application development;
• Describes associated standards, procedures and guidelines for the system development life cycle; and
• Highlights the major phases, activities, checkpoints and deliverables in the system life cycle.

• Collect, analyse, and interpret quantitative and qualitative data to assess the impact of change initiatives across the organization;
• De…