Learning & Development Coordinator Security Clearance

Position: Learning & Development Coordinator with Security Clearance
Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development.

Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Learning & Development Coordinator to support our Corporate People Services Department. This Learning & Development Coordinator opportunity is ideal for a recent graduate or early-career professional looking to launch a career in HR within a collaborative People Services team. We're seeking someone who is friendly, dependable, highly organized, and able to remain calm in a fast-paced environment.

In this role, you'll play a key part in supporting learning initiatives and creating positive, seamless experiences for employees. If you enjoy helping others, answering questions, coordinating details, and want a position where you can learn, grow, and build a strong foundation in HR, this could be the perfect next step for you. Responsibilities: LMS Administration (Cornerstone OnDemand)
* Manage the day-to-day administration of the LMS (Cornerstone OnDemand), including user enrollment, course assignments, and curriculum management
* Monitor completion rates, generate reports, and follow up with employees pending training completion
* Troubleshoot learner-facing LMS issues and serve as the first point of contact for platform support
* Support the rollout of new LMS features and assist with system upgrades or migrations as needed Coordination
* Prepare and manage all facilitation logistics, including calendar invitations, pre-work materials, attendance tracking, and post-session surveys
* Gather learner feedback and partner with senior L&D staff to continuously improve program quality
* Support the development of facilitator guides, job aids, and supporting materials using MS365 tools (PowerPoint, Excel, and Word)
* Support the development and execution of training communications plans, including drafting invitation emails, reminder cadences, manager notifications, and post-training follow-ups in alignment with the comms team's standards and channels Content Development and Publishing
* Support content development, which includes support in building slides, creating and building e-learns using e-learn authoring tools (Articulate
360)
* Publish content on the LMS Learning and Development Support
* Monitor the Learning and Development ticket portal and serve as the first point of contact for L&D-related requests submitted through the ticketing portal
* Maintain up-to-date ticket statuses and ensure requests are acknowledged and resolved within defined SLAs

Location:

Hybrid in McLean, VA Requirements Experience & Education
* At least one year of related work experience
* Bachelor's degree in Human Resources, Business Administration, or a related field preferred or equivalent years of relevant experience. Skills That Set You Apart
* People-First Mindset:
Warm, approachable, and service-oriented
* Strong Communicator:
Clear, professional verbal and written communication skills.
* Organized & Detail-Oriented:
Able to juggle multiple tasks and have great attention to details
* Tech-Comfortable:
Willing to learn HR systems and comfortable with Microsoft Office tools (Outlook, PowerPoint, Excel and Word)
* Proactive Learner:
Curious, motivated, and excited to grow your HR/L&D knowledge
* Trustworthy:
Exercises discretion and sound judgment always
* Growth Mindset:
Looking forward to continuously growing Nice to Have
* LMS Admin

Experience:

Experience in managing LMS (as laid out in the LMS Administration section)
* e-Learn Authoring

Experience:

Experience in building e-learns

Physical Requirements
* Prolonged periods of sitting at a desk and working on a computer. Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions.

We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification. Industry Recognition Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing;
Washington Business Journal:
Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.…