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Strategic Customer Success Manager — Drive Adoption

Job in McLean, Fairfax County, Virginia, USA
Listing for: Appian
Full Time position
Listed on 2026-04-17
Job specializations:
  • IT/Tech
    IT Consultant, Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager — Drive Adoption & Growth
A technology solutions company in McLean, Virginia is seeking a Customer Success Manager to empower organizations to utilize transformative process applications. In this role, you will engage with customers to understand their goals and guide them in leveraging Appian's innovative software platform. Ideal candidates should possess over 10 years of experience in technology consulting, alongside excellent communication and project management skills.

The position involves fostering strong relationships and driving customer success through strategic consultancy.
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