SalesForce Administrator

Job Overview

The Salesforce Administrator will manage, optimize, and scale our Salesforce environment to support Sales, Marketing, and Customer Success. The role focuses heavily on report and dashboard creation, data hygiene, and user support, ensuring Salesforce is accurate, reliable, and aligned with key business goals such as pipeline growth, retention rate, and success metrics.

• Maintain and configure Salesforce objects, fields, page layouts, record types, validation rules, and workflows.
• Manage user accounts, roles, profiles, permissions, and security settings.
• Support integrations with third‑party tools (e.g., marketing automation, CPQ, support platforms).
• Align marketing metrics/targets to pipeline and new revenue growth.
• Integrate Salesforce with Marketo and Linked In for marketing and sales campaigns.
• Integrate Salesforce with contract and workflow management solutions (Cobblestone, Contract Works, Zip, etc.).

• Build, maintain, and enhance reports and dashboards for Sales, Growth, Marketing, and Leadership teams.
• Partner with stakeholders to translate business questions into actionable data deliverables.
• Monitor data trends and surface insights to drive forecasting, pipeline management, and business decisions.

• Implement and enforce data standards, audits, and best practices to ensure data accuracy and completeness.
• Run regular data cleansing activities, including deduplication, enrichment, and validation.
• Troubleshoot data inconsistencies and lead remediation efforts across teams.

• Map, document, and improve CRM‑related business processes.
• Recommend enhancements to workflows, automation, and system configuration to increase efficiency.
• Support new feature rollouts and Salesforce releases.

• Provide day‑to‑day support to Salesforce users, including troubleshooting issues and resolving system errors.
• Develop training materials and conduct user training sessions.
• Serve as the subject‑matter expert for CRM best practices.

• Maintain system documentation, process standards, and configuration logs.
• Ensure compliance with data governance, security, and privacy requirements.

• Bachelor's degree from an accredited university.
• 2–5 years of experience as a Salesforce Administrator or similar role.
• Proficiency with Salesforce Sales Cloud fundamentals.
• Strong skills in report building, dashboard creation, and data management.
• Experience with data tools (Data Loader, Data Import Wizard, deduplication tools).
• Excellent communication, problem‑solving, and stakeholder‑management skills.

• Salesforce Administrator (ADM
  201) certification or equivalent experience.
• Experience with Salesforce Flow, Process Builder, or Apex fundamentals.
• Exposure to CPQ, Marketing Cloud/Pardot, or Service Cloud.
• Experience in a high‑growth, data‑driven environment.

• Subsidized personal healthcare coverage (medical, dental, vision).
• Flexible Paid Time Off (PTO).
• Professional Development, CEU, and Tuition Reimbursement.
• Curated wellness benefits supporting physical and mental well‑being.
• Community engagement opportunities.
• And more!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Somatus, Inc. provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics.

Discrimination of any type will not be tolerated.