Customer Solutions Architect

Customer Solutions Architect

Date:
May 8, 2026

Location:

PA, US
• DC, US
• McLean, VA, US
• NC, US
• MD, US

Company:
Softchoice

Guiding our customers through modernization of their infrastructure.

Companies and organizations everywhere need rapid infrastructure modernization to ensure they stay ahead of their competition. Modernized Infrastructure is inclusive of their datacenter-based infrastructure as well as their public cloud infrastructure, deployed in a dynamic, connected and secured architecture, for modernized applications, data and AI workloads.

As a Modern Infrastructure Sales Executive, your mission is to put businesses on the best possible path to a sustainable and ground‑breaking future. In doing so, you will unlock new opportunities and overcome technological and business barriers, while delivering a compelling and customized roadmap for modernization.

This role at Softchoice is designed to follow through on our long‑standing promise to do right by our customers. Customers increasingly need large‑scale data sets supporting AI workloads alongside legacy workloads with security, business resiliency and governance creating challenges to achieve their goals. In this new era of disruption, speed and complexity, IT sellers aren’t simply selling the virtues of the modern datacenter infrastructure and cloud.

These specialist sellers are helping customers understand their potential as modernizing legacy datacenter and networking infrastructures allows customers to lay the groundwork for their future. You will work closely with the account teams for our customers to develop and set in motion advanced Datacenter, AI and storage hybrid infrastructures, public cloud and network infrastructure and security solutions, which in turn will help customers succeed and thrive.

• Grow and develop Hybrid IT Solutions and Services that include a mix of Data Center, Networking, Public Cloud, Professional Services, and/or Managed Services
• Leverage the challenger Sales methodology and an insights‑driven sales process, along with a current knowledge of industry and technical trends, to customize solutions for customer needs and business goals
• Collaborate with District Sales Teams and Leaders to create and execute a strategy to acquire new opportunities within targeted accounts
• Build and maintain account and market penetration plans on assigned accounts
• Quarterback opportunities from the point of assessing customer needs through closing deals and driving diversification
• Engage pre‑sales and internal support to provide outstanding, end‑to‑end service
• Nurture strategic relationships with key Hybrid IT partners and vendors

Professional Experience in Infrastructure Modernization:

• 10+ years of experience successfully selling technology solutions in dedicated sales or technical pre‑sales roles
• Extensive experience aligning business objectives and initiatives with relevant technology requirements
• Proven track record in identifying, developing, and driving sales for legacy infrastructure environments, including compute, storage, and networking within Data Center infrastructure
• In‑depth knowledge of Cisco product lines and solutions as they pertain to modern infrastructure needs
• Strong expertise in Data Center, hybrid cloud, and public cloud models, with experience across Azure, AWS, Google, and Managed Services
• Adept at building relationships and engaging with customer decision makers involved in infrastructure modernization efforts
• Demonstrated ability to manage relationships at all organizational levels and effectively mobilize stakeholders to achieve critical deliverables
• Exceptional communication skills, especially in conveying complex modern infrastructure concepts
• Recognized demand generation capabilities, focused on proactive selling rather than solely responding to existing demand
• Documented success in developing and increasing sales for Managed and Professional Services offerings
• Creative, strategic thinker with a client‑focused service approach
• Willingness and ability to travel frequently within a designated Sales District, up to 25% of the time

A…