Technical Project Manager​/Delivery Lead

At Credence, we support our clients’ mission‑critical needs, powered by technology. We provide cutting‑edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war‑fighters and secure our nation for a better future.

• Lead day‑to‑day delivery of the STORES 2.0 modernization effort, including planning, requirements, design, development, testing, training, deployment readiness, and transition from the legacy system.
• Manage a multidisciplinary team, including business analysts, QA/testers, trainers, developers, architects, integration resources, and technical leads.
• Drive execution using a modified SAFe Agile model, including backlog management, sprint planning, PI planning support, dependency tracking, release planning, and delivery reporting.
• Maintain an integrated delivery schedule with clear milestones, dependencies, critical path activities, risk‑based forecasts, and corrective action plans for schedule variances.
• Manage scope, priorities, and requirements traceability across business needs, user stories, technical design, test cases, training materials, and delivered functionality.
• Coordinate delivery of the Service Now scoped application with platform architects, developers, administrators, integration teams, security stakeholders, and platform governance processes.
• Oversee planning and coordination for data migration, system integrations, interface testing, reconciliation, and data validation activities.
• Manage release and deployment readiness, including go/no‑go criteria, defect burn‑down, stakeholder signoff, training completion, production support planning, and post‑deployment stabilization.
• Lead transition planning from legacy STORES to STORES 2.0, including cutover planning, operational readiness, user adoption, business process transition, and support for legacy retirement activities.
• Facilitate customer meetings, governance forums, stakeholder reviews, decision briefings, risk reviews, and executive status updates.
• Track and drive closure of risks, issues, decisions, dependencies, action items, and customer priorities.
• Coordinate with cybersecurity, compliance, and authorization stakeholders to ensure security requirements, documentation, testing, and release activities are built into the delivery schedule.
• Promote accountability, collaboration, and delivery discipline across the team while balancing technical complexity, customer priorities, and schedule commitments.

• Bachelor's degree in information technology, computer science, engineering, business, or a related field.
• 10+ years of experience managing IT application development, modernization, or enterprise software delivery projects.
• 5+ years of experience leading Agile or hybrid Agile delivery teams.
• Demonstrated experience managing teams of 20 or more personnel across business analysis, development, testing, training, architecture, and technical delivery functions.
• Experience leading complex legacy modernization efforts involving custom application development, data migration, integration, testing, training, deployment, and operational transition.
• Strong understanding of Agile delivery practices, including backlog management, sprint execution, release planning, dependency management, and Agile metrics.
• Proven ability to manage schedule, scope, risks, issues, dependencies, and delivery commitments for complex, high‑visibility projects.
• Excellent customer communication skills, including the ability to brief senior stakeholders, facilitate decisions, manage expectations, and communicate technical issues in clear business terms.
• Strong leadership, organization, problem‑solving, conflict‑resolution, and team management skills.

• Experience delivering Service Now custom or scoped applications.
• Experience supporting Federal Government or DoD IT modernization programs.
• Experience with Service Now platform governance, workflow automation, integrations, data migration, and release management.
• PMP, SAFe Agilist, PMI‑ACP, Scrum Master, or related certification.

• Technical delivery leadership.
• Schedule and milestone management.
• Customer and stakeholder communication.
• Agile execution and team coordination.
• Risk, issue, and dependency management.
• Service Now delivery awareness.
• Legacy modernization and transition planning.
• Release readiness and operational transition.
• Scope control and requirements traceability.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan