Senior DevOps Engineer: CI​/CD Public Sector

Overview

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. Innovation is a way of life. Salesforce DET (Digital Enterprise Technology) values trust, scale, and integration, and operates with modern, lean, self-governing Scrum teams. You will be part of a smart, creative, and fun team that contributes to Dev Ops pipeline and product delivery, with opportunities for professional development, volunteerism, and daily innovation.

Must be a U.S. Citizen operating on U.S. soil with the ability to meet customer and government screening standards, including a Criminal Justice Information Services screening with fingerprint scan. Citizenship will be verified using two of the following REAL  documents: U.S. Passport, Passport Card, REAL Driver’s License, Global Entry Card, or U.S. Government CAC/PIV.

• Demonstrate autonomy and urgency for ownership of your areas and proactively take accountability for progress forward.
• Distill environmental constraints into practical guardrails that enable service owners to receive rapid, self-service feedback about efficacy and security.
• Transform human-heavy processes into automated governance solutions.
• Review and diagnose issues; take corrective action and coordinate with peer teams as needed.
• Lead key projects in design, development, and post-release support of the Continuous Integration solutions used by internal teams to support DET Public Sector managed CRM infrastructure.
• Implement monitoring to proactively identify issues and back up infrastructure.
• Advance governance of CI/CD pipelines with scrum teams and incorporate feedback to maintain service owner feature velocity.
• Ensure successful code deployment as part of CI/CD delivery to managed environments.
• Transfer knowledge, participate in projects to develop standard processes, and mentor junior staff and new hires.
• Maintain 100% compliance with security policies, SOX procedures, and change management controls.

• Participate in design and discovery involving deployment pipelines, process improvements, AI-driven automation, and adoption.
• Implement approved designs to meet integration requirements.
• Document and present implementation designs to peers, stakeholders, and review boards.
• Coordinate with stakeholders to align on development environments and launch dependencies.
• Evolve and evaluate new or acquired technologies; complete POCs to show ROI.
• Incorporate improvement ideas to power the DET Pub Sec managed infrastructure and drive organizational adoption.
• Provide investigative support on new and existing integrations.
• Establish and meet SLA for Continuous Integration platform stability and availability.
• Occasional off-hour support prior to and during CRM release windows.
• Provide timely status and feedback to project stakeholders.
• Collaborate with DET Business & Enterprise Architects, Product Managers, Program Staff, QA, and other Business Technology teams to ensure deployment readiness.
• Keep up with targeted security, technical, and business training.

• 6+ years experience deploying with a CI orchestration service (Jenkins, Copado, SFDX, Salesforce Enterprise Pipeline, Git Actions).
• 3+ years developing infrastructure or application security for highly sensitive data and environments (Least Privilege, Separation of Duties, IAM).
• 3+ years scripting/programming experience (Shell, Perl, Python, Ruby, JavaScript, Go).
• 3+ years hands-on experience with CI-supporting toolsets (Git Hub, Cloud Hub, VSCode, JIRA or GUS, App Exchange API).
• 3+ years experience with security scanning tools (Checkmarx, Sonar Qube, or Fortify).
• 3+ years hands-on experience with monitoring toolsets (Splunk, Grafana).
• Solid understanding of standard CI processes, including design patterns, release management, deployment strategies, testing, and monitoring.
• Experience with sandbox and production deployments, user and license provisioning, runlist management, etc.
• Familiarity with SOX, Change Management, and Release Management principles and processes.
• A related technical degree is required.

• Salesforce Basic Administrator…