Consultant; Technical, Public Sector

Overview

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results.

When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

We are seeking a Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post‑sales to develop software solutions on the Appian platform. Your primary responsibility will be to work throughout the entire project life‑cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients.

This role is based at our HQ in McLean, VA. Employees hired for this position are expected to be in the office 4–5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian.

Develop, design and implement custom software and AI solutions on the Appian platform for commercial clients.

Work throughout the entire project life‑cycle to define, design, develop, and implement custom software and AI solutions, launching new relational data models in production and developing APIs to integrate with multiple systems.

Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval‑augmented generation (RAG), agentic workflows, prompt engineering and the latest generative models.

Collaborate with clients’ technical teams and business users as needed throughout the software and development life cycle, driving adoption and empowering clients to become self‑sufficient with building process applications.

• Ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems.
• History of success on cross‑functional teams; experience building products using agile methodologies.
• Basic understanding of object‑oriented programming, relational databases and database design/data modeling, and SQL skills.
• Knowledge of software testing practices and integrations (REST, SOAP, JDBC, web services).
• Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred).

• U.S. citizenship.
• 1+ years of experience with hands‑on software development or technical consulting.
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
• Willingness to travel; 10% or less annually.

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family‑forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for location‑specific details.

We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through eight employee‑led affinity groups, which help employees build stronger internal and external networks.

During onboarding, we focus on equipping new hires with the skills and knowledge for success through department‑specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First‑Friend program. Growth opportunities include a leadership program, a library of specialized department training through Appian University, skills‑based training, and tuition reimbursement.

Appian provides process automation technology, automating complex processes for large enterprises and governments. Our platform is known for its reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Reason