Sage Intacct Nonprofit Consulting Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally.

There's no one like you and that's why there's nowhere like RSM.

We are looking for an experienced Sage Intacct Nonprofit consultant to join our Sage Intacct practice to help lead our team and growth.

The RSM Business Applications practice is actively hiring for Sage Intacct Manager. As a Sage Intacct Manager at RSM, you will work with various sized businesses in the nonprofit industry with direct access to business owners.

Working and leading numerous team engagements per year, you will be the point person on several pieces of any particular assignment, not just one small part, and you will feel a great sense of accomplishment when you are done. The ideal candidate will have knowledge and experience in the nonprofit industry and Sage Intacct's cloud-based technology solution along with an understanding of how to leverage technology for process improvement.

Responsibilities Include:

* Provide proficient knowledge and capabilities in the Sage Intacct Nonprofit application, including the functional configuration, business processes, and technical architecture

* Proactive scope the technical solution required to address customer requirements, assesses customers' met and unmet needs, and recommends solutions that optimize value for both the customer and the firm

* Identify client business pains, needs, and requirements, and document in the form of project specifications and deliverables

* Manage client engagements and relationships

* Will be asked to lead and/or participate in client sales, demonstrations, and implementations.

* Perform fit/gap analysis, process design, solution design, system testing, unit testing, guide user acceptance testing (UAT), support user adoption, training, and go live activities

* Provide day-to-day technical application support for client companies

* Manage your time between immediate client support needs, ongoing projects, and practice development/sales activities such as demonstrations and creating proposals

* Work with RSM and clients to provide project management, change management, scope management, project status reporting, and communicate issues and risks

* Perform dashboard and report design

* Opportunistically pursue additional business development opportunities within clients

* Collaborate with sales to ensure opportunities are effectively covered and advanced

* Work closely with clients in the configuration and migration to new systems

* Perform and manage solution integration with Marketplace Partners and other solutions

* Manage, mentor, lead, and develop direct report staff and team members on projects

* Actively assist with other project-based initiatives on an ad-hoc basis, including quality control review and technology/process optimization of current client base

* Optimize use of Sage Intacct system through the following activities:

* Business process evaluation

* Procedure development

* System process flow and requirements

* QA planning and testing

* Creation and oversight of documentation related to standard operating procedures.

* User training development and deployment

* Production support for problems and enhancements resulting from quarterly product releases

* Provide technical support to end-users to resolve issues with Sage Intacct use, including escalation through proper channels within RSM and with Sage Intacct support

* Perform other duties/projects as required

Basic Qualifications:

* Have 10+ years of relevant industry and consulting experience

* Experience how to configured and design Sage Intacct for different micro-verticals including:
Associations, Human & Community Services, Philanthropy & Grantmaking Foundations, Healthcare & Behavioral Health, Faith-based & Religious Organizations, Education, International NGOs &…