Dynatrace Engineer; Dashboarding & Reporting

Job Description
Must Have Technical/Functional Skills

Strong hands-on experience with Dynatrace (SaaS / Managed) platform
Proven experience in creating Dynatrace dashboards, custom charts, and management level reports
Expertise in Application Performance Monitoring (APM) for web, mobile, and backend applications
Solid understanding of Dynatrace Smartscape, entities, services, processes, and dependencies

Experience with Dynatrace Data Explorer, Metrics, Logs, and Events
Strong knowledge of synthetic monitoring (HTTP monitors, browser monitors)
Experience in alerting, problem detection, and incident triage
Hands-on with Dynatrace One Agents deployment and configuration
Working knowledge of cloud platforms (AWS / Azure / GCP) and containerized environments (Kubernetes preferred)
Understanding of infrastructure monitoring (hosts, VMs, CPU, memory, disk, network)
Exposure to BFSI systems and high availability production environments is a strong plus

Roles & Responsibilities

Design, develop, and maintain Dynatrace dashboards and executive level reports for application, infrastructure, and business KPIs
Configure and manage Dynatrace monitoring, including services, applications, hosts, and environments
Enable proactive monitoring and alerting to detect performance, availability, and capacity issues
Perform root cause analysis using Dynatrace AI and distributed tracing capabilities
Collaborate with application, infrastructure, cloud, and SRE teams to resolve performance issues
Customize alerts, anomaly detection, and problem notifications aligned with business SLAs
Support production monitoring, incident management, and post incident analysis
Ensure dashboards and reports provide actionable insights for engineering and leadership teams
Contribute to observability best practices, documentation, and operational runbooks

Generic Managerial Skills, If any

Strong communication skills with the ability to present monitoring insights to technical and non technical stakeholders
Excellent analytical and problem solving abilities
Ability to work independently in a fast paced, high availability environment
Strong collaboration skills across onshore and offshore teams
Good time management and prioritization skills