Senior Director, Product Management- Intelligence

Senior Director, Product Management-Payments Intelligence

Capital One is continually seeking ways to win the front-end of banking to own and grow direct customer relationships. The Emerging Payments team plays a crucial role in Capital One's effort by building and driving adoption of innovative "first party" payment products, while also managing our relationships with 3rd party providers. We manage virtual cards, integrations with wallets and network tokens, and payments-related data products.

Looking forward, we are exploring new areas like agentic commerce and stable coins, along with ecosystem partnerships, that can keep us at the forefront of payments.

About the Team

Within Emerging Payments, the Payments Intelligence team (PINT) supports this mission -- they run one of our highest-rated platforms in the company, serving dozens of critical use cases across all lines of business. Their primary focus is using transaction data to power unique experiences that will improve consumer engagement, making it easy to understand where you're spending, predicting where you will spend, and giving you tools to manage future spending (via spend controls).

This team is also at the forefront of building AI/ML capabilities directly into our features. The PINT team is largely based in NY. They are highly engaged and have a strong team identity (across product, tech and data science); the new leader should be able to build on that.

Responsibilities:

* Provide leadership with a lean towards strategy, product strategy, and cross-LOB influence who is steeped in analytics and exploration. We are looking for someone who can build out long-term destination-backed thinking in partnership with LOBs; and align the enterprise on roles, responsibilities and operating model around transaction data. This role is for someone who thrives in ambiguity and wants to build the "answer to the case".

* Raise the product management bar across our wider Emerging Payments team; and be bench strength for upcoming scope expansion. Hands-on experience in platform and/or data products is a nice-to-have.

* Steer the platform's development to achieve the greatest impact on outcomes for both internal users (product/business managers, developers, AI engineers, data scientists, analysts) and end customers.

* Collaborate closely with technology, data science, strategy, risk, and business teams to deliver immediate value while advancing long-term goals.

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

* Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

* Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

* Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

* Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

* Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

* At least 9 years of experience working in Product Management

* Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

* A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

* A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

* Experience translating business strategy and analysis into consumer facing digital products

* Experience with agentic…