Risk Manager, Script Governance

Risk Manager, Script Governance

Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute. Technology and Data Risk Management (TDRM) is a medium sized organization that packs a big punch. The 200 professionals in TDRM are trusted experts who oversee 14,000 developers at Capital One.

We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.

TDRM is seeking a Manager-level associate with a data management, risk, and process management background. The individual will partner with innovative and passionate stakeholders across TDRM to enhance risk governance, controls, processes, and assurance practices, while implementing strategic, automated, and transformative change.

This opportunity provides significant professional growth and exposure to senior management. The ideal candidate must be able to effectively communicate and influence partners across multiple functional areas and levels of the organization. Strong risk management, data management, process engineering, attention to detail, and the ability to adapt in a dynamic customer focused environment are essential to succeeding in this role.

• Providing partners guidance on TDRM Governance requirements and practices, specifically as it relates to computations, automations, and business developed code
• Managing process improvement initiatives and projects to completion
• Crafting materials and effectively communicating change across the organization
• Designing and implementing solutions, leveraging technology to enhance processes
• Mining risk data to design internal dashboards and automated processes and reporting

• Self-starter with a background in risk management, data management, or process engineering
• Willing to learn, adapts easily to change, and confident with diverse thinking
• Understanding of COF risk frameworks, activities, and the three lines of defense
• Ability to organize, prioritize, and manage multiple projects and deliverables
• Strong judgement, curiosity, and proactive problem solving skills

• High School Diploma, GED, or equivalent certification
• At least 4 years of experience in risk management, compliance, or process management

• Bachelor’s degree or military experience
• 5+ years of experience in a second-line or oversight role at a financial institution or regulatory agency, to include the development and oversight of risk management frameworks and processes
• Ability to manage multiple projects while maintaining superior results
• Independent, execution oriented problem-solver with ability to navigate ambiguity
• Ability to work cross-functionally, individually, or to lead work among a team
• Knowledge and experience using SQL, Google Suite, Google App Script, and Google Gemini AI
• Ability to design effective, efficient, repeatable, and compliant processes
• Customer and results focused competencies
• Effective verbal and written communication skills
• Aptitude for synthesizing complex issues into a clear and concise summary
• Keen attention to detail
• Ability to establish credibility, trust, and support within all levels of the organization

• Chicago, IL: $138,100 - $157,700
• McLean, VA: $151,900 - $173,400
• New York, NY: $165,700 - $189,200
• Richmond, VA: $138,100 - $157,700

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law;
San Francisco, California Police Code Article 49, Sections ;
New York City’s Fair Chance Act;
Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.