Product Design Manager

Overview

We’re currently seeking a Product Designer to join our Experience Design team. We’re passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion collaboration, authenticity and healthy critique, and celebrate diversity of thought, belonging, and growth.

If you’re a creative innovator who embraces an environment to experiment, learn, and change banking for good, we’d love to hear from you.

Role Expectations

As a Product Designer, you’ll combine your craft expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy.

• Product Design Expertise: Demonstrate a high degree of skill in product design, leveraging interaction, visual and service design; in collaboration with cross-functional partners, inform the use of tools, platforms, frameworks and design systems and create artifacts such as journey maps, blueprints, high-fidelity designs and prototypes.
• Leadership: Lead design projects, direct and delegate work for more junior team members, build strong partnerships with cross-functional stakeholders, and mentor to mature the product design practice at Capital One.
• Human-Centered: Navigate partner and stakeholder needs, using critical-thinking that factors in data, research insights, scalability and tech constraints while focusing on customer-centered and inclusive design.
• Business-Focused: Apply insights on customers, competitors and broader market trends to business challenges to shape a shared point of view for the team, partners and stakeholders.
• Problem-Solving: Understand tech and data capabilities and emerging technologies to inform work and help cross-functional teams move faster while navigating technical limitations for impactful solutions.
• Collaboration: Build partnerships across lines of business to foster collaboration, incorporating cross-functional perspectives to bridge information gaps and drive product strategy.
• Communication: Present work across levels using a human-centered approach that integrates design frameworks, data and research insights to influence strategic decisions at senior levels.

The ideal candidate has a strong portfolio demonstrating leadership, process, results and impact.

Basic Qualifications

• At least 5 years of experience in a Product Design role
• At least 5 years of experience with design and prototyping tools such as Figma

Preferred Qualifications

• At least 6 years of experience in a Product Design role
• At least 6 years of experience with design and prototyping tools such as Figma
• Experience working with and contributing to an established design system
• Experience collaborating with product, tech and business partners
• Experience leading design projects or teams
• Experience working in heavily regulated, data-heavy problem spaces

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on hours. Locations and ranges below reflect the employer’s stated ranges at posting time.

• McLean, VA: $164,800 - $188,100 for Manager, Design
• New York, NY: $179,700 - $205,100 for Manager, Design
• Richmond, VA: $149,800 - $171,000 for Manager, Design

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter. This role is eligible for performance-based incentive compensation, which may include cash bonuses and long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits. Eligibility varies by status. Learn more…