Manager, Tech & Cyber Risk | Retail Bank

Manager, Tech & Cyber Risk

As a member of the Technology & Cyber Risk Management team within Capital One’s Business Risk Office, you will apply analytical, risk management, and project management skills to support Risk and Compliance Management Strategy. Your work will impact the company’s technology risk profile, collaborating with stakeholders across the organization.

• Manage end‑to‑end risk management – from defining policies and procedures, performing assessments, tracking remediation activities, to closing risk findings.
• Rationalize controls focusing on key risks and alignment with technology processes.
• Influence updates to policies, standards, and control descriptions to enhance risk management activities.
• Drive projects based on defined priorities; ensure scope of deliverables and timelines.
• Partner with project customers to provide risk and controls thought partnership to devise effective risk identification and mitigation strategies.
• Forge relationships with key stakeholders to ensure delivery of commitments.
• Identify ways to improve and streamline risk identification, assessment, and mitigation processes.
• Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work.
• Demonstrate outstanding communication and partnership skills essential for interacting with stakeholders across all levels to manage, inform, and influence outcomes.
• Demonstrate organizational agility to adapt to changing demands.
• Display strong consulting and collaboration skills.
• Promote strategic vision and execute tactical operations to implement overarching risk assessment and risk management programs.
• Partner with Cyber and other Risk Management functions across the company.
• Interact with business counterparts and other IT colleagues to ensure appropriate coverage of shared controls and/or shared processes.
• Proactively engage team members and project leads to ensure that system changes or enhancements consider audit controls and IT standards before implementation.
• Create and disseminate reporting and metrics related to the risk environment to key stakeholders and leadership.
• Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others.
• Act as point of contact for compliance and audit engagements.
• Prepare for, coordinate, and respond to internal and external audits.
• Identify opportunities and work with business stakeholders and partners to embed risk management practices into the daily operations and business processes across the organization.

• At least 5 years of experience in Technology, Audit, or Technology Risk Management.

• Bachelor’s Degree.
• 3+ years of Project Management or Compliance Experience.
• Experience managing multiple projects and initiatives.

Capital One is an equal‑opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with all applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.