Site Reliability Engineer; SRE

Site Reliability Engineer (SRE)

Remote
No sponsorship available. Must be able to obtain a Public Trust clearance.

We are seeking a Site Reliability Engineer (SRE) to support the SBA Disaster Lending Platform modernization effort in a remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and operational excellence.

In this role, you will work closely with engineering, Dev Ops, cloud, security, and product teams to improve system resilience, reduce downtime, strengthen deployment practices, and support reliable cloud‑based application delivery in an Agile environment.

• Help establish and mature SRE practices within an Agile Scrum delivery environment.
• Support system design reviews to identify reliability risks, failure points, scalability concerns, and opportunities for automation.
• Improve operational readiness by contributing to code reviews, deployment reviews, monitoring practices, and reliability-focused engineering standards.
• Support incident management activities, including troubleshooting, root-cause analysis, mitigation planning, and post-incident improvements.
• Build and maintain automation to improve reliability, reduce manual effort, and support self-healing cloud infrastructure.
• Support AWS cloud platform operations across monitoring, logging, security, scalability, and availability.
• Work with CI/CD and Infrastructure as Code tools to support repeatable, secure, and reliable deployments.
• Create and maintain clear technical documentation for systems, processes, runbooks, and operational procedures.
• Collaborate with cross-functional teams and stakeholders to promote Dev Ops, automation, and reliability best practices.

• Minimum of four years of experience supporting the reliability, scalability, security, and operational excellence of AWS cloud platforms.
• Bachelor’s degree required, or four additional years of relevant experience in lieu of a degree.
• Hands‑on experience with CI/CD and Infrastructure as Code tools such as Terraform, Ansible Automation Platform, Git Lab, Artifactory, and Packer.
• Strong scripting and automation experience using Python, Power Shell, and Bash;
  Python experience is preferred.
• Experience supporting Windows and Linux environments.
• Strong understanding of networking concepts, cloud troubleshooting, monitoring, logging, and incident response.
• Experience designing, deploying, or supporting cloud-based systems with a focus on reliability, scalability, security, and performance.
• Knowledge of source control best practices.
• Experience working in Agile delivery environments, including Scrum, Kanban, SAFe, or similar methodologies.
• Strong analytical, troubleshooting, and problem-solving skills, including the ability to resolve complex technical issues in high-pressure situations.
• Strong communication skills and the ability to collaborate effectively with technical teams, stakeholders, and cross‑functional partners.
• Must be authorized to work in the United States without sponsorship and able to obtain a Public Trust clearance.

• Current or prior government contracting experience.
• Red Hat, CompTIA, AWS, or related technical certifications.
• Experience mentoring technical teams or helping promote Dev Ops/SRE practices across engineering groups.

• Health, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.