ServiceNow Associate Delivery Director

** Job Family**  **:*
* SAAS/PAAS/Cloud Consulting

** Travel Required**  **:*
* Up to 75%
** Clearance Required**  **:*
* Ability to Obtain Secret

** What You Will Do**  **:*
* + Lead and ensure the successful delivery of Service Now implementation and support engagements.

+ As a Service Now Subject Matter Expert with deep experience in the core Service Now Platform are such as ITSM, IRM/eGRC, HRSD etc.

+ Drive business development in the sector, including:

+ Supporting the execution of the segment strategy

+ evangelizing Service Now platform solutions internally across Defense & Security segments to promote awareness of use cases and client opportunities, and

+ supporting pre-sales activities inclusive of leading sales calls and proposal development and client presentations

+ Support the practice leadership team to develop Sales strategies for growing the practice.

+ Coordinate recruiting efforts to build a team and support growth in sales and high quality, repeatable engagements.

+ Be accountable for ensuring the overall delivery execution quality of Service Now platform engagements in the segment providing oversight and governance.

+ Mentor more junior team members in Service Now platform best practices and business analysis, project management

+ Drive revenue of all Service Now solution offerings across businesses in the segment, with revenue management expectations of $2 million in the first year

+ Build and develop relationship / partnership with segment teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the industries.

+ Build and develop relationships with Service Now Account leads in the D&S segment and support managing joint sales pursuits.

+ Support to develop thought leadership content and marketing material.

+ Maintain awareness of industry best practices and business levers for offerings keeping pace with Service Now product evolution within the sector.

** What You Will Need**  **:*
* + Minimum of SEVEN (7) years of professional experience

+ A minimum of FIVE (5) years of experience with Service Now Applications is required, including leading large Client implementation and support engagements.

+ US Citizenship is contractually required for this role

+ Ability to commute to client or corporate offices up to 3 days per week.

+ Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain an approved adjudication of clearance prior to onboarding with Guidehouse.

+ Deep technical understanding of Service Now Platform - Expertise with multiple solution areas

+ Active Service Now certifications or ability to achieve relevant certifications upon hire

+ Expert business development skills as well as managing relationships with both clients and internal stakeholders

+ Business operations and/or strategic planning experience

+ Demonstrable skills of managing multiple clients

+ Exceptional communication and presentation skills

+ Bachelor's degree required

+

Experience with Project Management and Agile Scrum or SAFe delivery standards

** What Would Be Nice To Have**  **:*
* + Active Secret Clearance

+ Project Management Professional (PMP) Certified

+ Agile Scrum or SAFe Agile certified

+ Prior experience building a Service Now practice area or delivery team preferred.

+ Customer-oriented and great at building client relationships

+ Preferred candidate local to the Washington DC area or willing to relocate

The annual salary range for this position is $-$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

** What We Offer**  **:*
* Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

+ Medical, Rx, Dental & Vision Insurance

+ Personal and Family Sick Time & Company Paid Holidays

+ Position may be eligible for a discretionary variable incentive bonus

+ Parental Leave and Adoption Assistance

+ 401(k) Retirement Plan

+ Basic…