More jobs:
NOC Engineer/Network Operations Engineer
Job in
McLean, Fairfax County, Virginia, USA
Listed on 2026-07-01
Listing for:
Artech
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Support, Network Engineer, Network Security, Cybersecurity
Job Description & How to Apply Below
Network Support Specialist
We are seeking a skilled professional to support a large-scale, global network environment. This role is focused on 24/7 monitoring, incident triage, and ensuring high availability of mission-critical network infrastructure. The ideal candidate will have strong troubleshooting skills, hands-on experience with network monitoring tools, and the ability to respond quickly to outages and performance issues.
Required Skills &
Qualifications:
- Strong knowledge of Cisco networking (routers, BGP, routing fundamentals)
- Experience with terminal tools such as SecureCRT
- Solid understanding of network troubleshooting concepts (packet loss, latency, routing issues)
- Experience with monitoring and analysis tools such as Splunk, Riverbed, and Solar Winds
- Familiarity with Service Now or similar ticketing systems
- Exposure to packet capture/analysis and network performance monitoring
- Bachelor's degree in a related field OR equivalent hands-on experience
- Proven experience in a NOC or network support environment
- Prior work experience at client or in client's industry
Preferred Skills &
Qualifications:
- Experience with network configuration tasks, including DNS updates
- Ability to manage and update incident tickets through resolution using ticketing systems
- Experience in a structured support environment collaborating with Tier 2 and Tier 3 teams
Day-to-Day Responsibilities:
- Monitor network performance, connectivity, system events, and alerts in a 24/7 environment
- Perform real-time incident triage, including identifying packet loss, errors, and outage impact
- Investigate and respond to network incidents, ensuring timely mitigation and restoration of services
- Analyze alarms and logs to determine root causes or escalate to appropriate teams
- Engage vendors and internal Tier 3/engineering teams for issue resolution
Company Benefits & Culture:
- Comprehensive health and wellness benefits
- Opportunities for professional development and career growth
- Inclusive and collaborative work environment
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