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Strategic Customer Success Leader - Adoption & Renewal

Job in McLean, Fairfax County, Virginia, USA
Listing for: Executive 1 Holding Company, LLC
Full Time position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Executive 1 Holding Company, LLC is looking for a Senior Customer Success Manager in McLean, VA. This role focuses on enhancing customer satisfaction and driving software adoption for strategic clients in defense sectors. You will manage relationships, develop success plans, and ensure key metrics are met, contributing to mission success.

The ideal candidate should possess over 7 years of experience in customer-facing roles, particularly within federal or defense environments. A proactive approach to relationship management in a hybrid working model is essential.

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