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Help Desk Manager: IT Service Leader & Performance Coach

Job in McLean, Fairfax County, Virginia, USA
Listing for: Integral Federal, Inc.
Full Time position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Integral Federal, Inc. is seeking a Help Desk Manager in McLean, Virginia, responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). The ideal candidate will have strong leadership skills, a Bachelor's degree, and ITIL v4 certification, along with a minimum of 5 years of IT support experience.

The position offers a comprehensive benefits package including medical, dental, and vision insurance, flexible spending accounts, and paid time off.

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