Manager, Product Management - Consumer​/MarTech

Manager, Product Management
- Consumer Experience / Mar Tech

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The Consumer & Developer Experience (CDX) organization builds the foundational technologies that power our end-to-end customer journey. Within this organization, our Marketing, Messaging & Personalization team owns the core, cross-cutting capabilities that intelligently drive and optimize every individual customer interaction. Alongside them, the Experience Platforms team ensures the absolute quality, consistency, and analytical depth of our customer-facing digital channels and communication delivery systems.

Together, these teams fuse advanced data, AI, and robust front-end engineering to deliver seamless digital experiences. Joining this group means helping shape the modern, scalable platform ecosystem that directly impacts how millions of users connect with our brand.

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered
  - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused
  - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven
  - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving
  - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership
  - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
• OR Bachelor's degree in any field and 3 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products
• Familiarity with marketing technologies, content systems, or CMS systems

At this time, Capital One will not sponsor a new applicant for employment authorization for this position