Manager, Tech Learning Project Manager

Manager, Tech Learning Project Manager

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people.

We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

This role will provide learning consultation and project management over the collective Tech Onboarding experience from intern to Tech Leader. This person will be responsible for the long term learning content strategy that includes milestones, road mapping, planning, stakeholder management and storytelling to drive towards a Destination State Tech Onboarding Experience that enables all levels of engineers to contribute quickly upon joining Capital One.

This role is expected to identify and escalate issues in risks in their team's delivery and will be responsible for partnering with engineering to execute and deliver technical solutions.

We're seeking someone who can seamlessly connect business objectives with learning solutions, translating strategic ideas into impactful, learner-centered experiences. Whether your background is in business, technology, project management, or learning strategy, your ability to build alignment and drive progress will be critical. If you are energized by creative problem solving, creating transformational learning, building strong relationships, and managing through complexity to deliver business impact–this role is for you.

The ideal candidate for this role is…

• Strategic Learning Partner:
  Anticipates future learning needs by staying current with design trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities
• Collaborative:
  Thrives in matrixed environments and values co-creation when building alignment for learning solutions across the business
• Relationship Manager:
  Cultivates strong stakeholder relationships, acting as a trusted advisor to foster collaboration
• Insight-driven:
  Uses data and insights to drive decisions and continuous improvement
• Storyteller:
  Communicates with clarity and influence to senior and technical audiences

General

Responsibilities include:

• Lead strategic design for Tech Onboarding Programs, from new hire to senior leaders, iterating from feedback and data while consulting with engineering and learning leaders
• Oversee implementation of new design initiatives into onboarding programs, ensuring alignment with organizational imperatives
• Project manage multiple initiatives, leading program teams and providing strategic support as needed
• Own the measurement and evaluation strategy to ensure learning solutions deliver desired outcomes
• Collaborate on learner communications and external storytelling, sharing insights and outcomes about your work

We are looking for someone with:

• Experience educating, onboarding, or supporting technical roles
• Experience partnering with key stakeholders to identify strategic opportunities and define new initiatives for business impact
• Ability to demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
• Effective communication, both written and verbally, with the ability to influence stakeholders at all levels
• Ability to manage ambiguity, lead through change, and deliver in a matrixed environment
• High level of initiative, ownership, and a customer-centric mindset
• Strong expertise in applying adult learning theories to shape strategy

Basic Qualifications:

• Bachelors Degree
• At least 3 years of experience in client facing consulting
• At least 2 years of experience in learning and development
• At least 1 year of experience in project management
• At least 1 year of experience in learning strategy…