IT Administrator Jr

Job Details

Job Location:

Corporate Headquarters - McLean, VA 22102;
Position Type:
Full Time;
Salary Range: $40,000.00 - $40,000.00 Salary/year.

Executive 1 is a rapidly growing collaboration software firm headquartered in McLean, Virginia. Within this dynamic company we have a vacancy for a Junior IT Administrator, reporting to the IT Operations Manager, to manage the infrastructure for our company.

• Virtual Microsoft Windows servers within AWS and Azure;
• Active Directory and firewalls;
• Hosted phone and email systems.

• Handling user inquiries and requests for assistance with personal computer (PC) hardware, software, and mobile computing devices;
• Utilize solid problem‑solving skills to provide assistance and support to customers;
• Track licenses and computer use;
• Create and reset user accounts;
• Prepare laptops for new employees;
• Follow and create processes to ensure proper steps are followed on incidents, including prioritization on more important incidents;
• Document solutions through “knowledge base” articles to avoid future support incidents.

• Experience or familiarity with using Microsoft Windows;
• Basic understanding of networking and troubleshooting;
• Familiarity with Office 365 applications:
  Word, Excel, PowerPoint;
• Exchange user accounts and mailbox management tasks;
• Experience managing online versions of Teams, SharePoint, M365, Intune, Duo;
• Corporate phone systems.

• Possible engagement assignments on Federal Contracts in the metro‑DC area supporting Help Desk Tier 1/Tier 2 activities:
• Ticket creation/escalation;
• Technical support and troubleshooting of Office applications;
• Account unlock and password resets;
• Device imaging.

Eligibility for a Public Trust Clearance.

This position will eventually have secondary duty for 24/7 response to emergency infrastructure issues and may require work outside normal working hours. Primary working location is McLean, VA, with possible additional work in other locations in the metro‑DC area where Executive 1, or our sister companies CORAS and Human Touch, have personnel.

• Medical, Dental and Vision Coverage
• 401(k) Matching
• PTO

Experience with Microsoft Windows, networking, Office 365, Exchange, Teams, SharePoint, M365, Intune, Duo, corporate phone systems, and public trust clearance eligibility.