IT Business Analyst, Mid

IT Business Analyst, Mid

The Opportunity:

True progress is made at the intersection of business and tech, and as an IT business analyst, you can develop skills in both. Here, you'll have the chance to work with an agile team as they develop digital products to support your clients' most pressing missions. We're looking for someone like you to implement business analytics and processes, as well as delve into technology trends to deliver user-friendly client experiences.

As an IT business analyst, you'll help develop leading-edge applications and systems. Working with your team of business and IT system analysts, you'll help identify clients' business needs, gather user requirements, and develop user stories. You'll learn to understand the overall direction and nuanced user needs clearly, and you'll support your team as they fulfill these needs by creating deployable features.

Together, you'll contribute to the delivery of high business value products to our clients.

The candidate will provide direct user support to numerous technology systems supporting the contracts lifecycle and its functions. They will provide timely assistance to end user phone calls and emails regarding both system and business process questions, and escalating issues to the appropriate group as required. In addition, they will participate in system releases through all phases of the software development lifecycle including development, testing, training, roll-out, and end user support.

The candidate will also contribute to ongoing data quality and data analysis activities. This will include reviewing large data sets to ensure the accuracy of the entries. The candidate needs to have the ability to read complex contractual documents, extract relevant data points, and then compare them to existing data in the systems. They will support report production using a variety of systems and tools.

They will assist management with ad hoc data analysis requests as needed. Work with us to make an impact by supporting the needs of our clients and the company. Due to the nature of work performed within this facility, U.S. citizenship is required.

Join us. The world can't wait.

You Have:

• 3+ years of experience working in a professional environment
• Experience using Microsoft Office products including SharePoint, Outlook, Word, Excel, and Power Point
• Experience with data analysis
• Experience with web-based systems for business analysis
• Experience with customer service, troubleshooting, and problem resolution
• Experience with supporting the phases of the systems development lifecycle
• Knowledge of data governance governing principles
• Ability to multitask and respond to tight deadlines
• Bachelor's degree

Nice If You Have:

• Experience with contracts lifecycle management
• Experience with supporting technology systems hosted on Gov Cloud
• Experience with supporting COTS products
• Knowledge of Icertis
• Knowledge of the systems development lifecycle and Microsoft SQL to execute queries
• Ability to learn new software tools and techniques quickly
• Ability to communicate with end users in business-friendly and user-friendly language
• Possession of excellent organizational skills and oral and written communication skills to effectively respond to user queries
• Icertis Certification

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs.

Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various…