ServiceNow Solutions Architect

Job Family

SAAS/PAAS/Cloud Consulting

Up to 10%

Ability to Obtain Public Trust

• As a Service Now Subject Matter Expert with deep experience in regulatory compliance, you will devise strategies, design, implement, and optimize governance, risk, and compliance solutions for clients using the Service Now Platform
• Translate complex risk, controls, and regulatory compliance business needs into integrated Service Now GRC and similar solutions to address client requirements
• Lead and design Service Now platform GRC solutions
• including Risk Management, Policy and Compliance, and Audit Management modules
• Configure and extend Service Now solution components to automate compliance processes, integrations, and reporting
• Provide technical guidance on Service Now GRC best practices and advise on regulatory compliance use cases
• Design compliance monitoring and reporting capabilities within Service Now
• Collaborate with legal, risk, and compliance teams to understand regulatory obligations

• A minimum of TEN (10) years of experience; FIVE (5) years of Service Now experience
• A minimum of THREE (3) years regulatory compliance experience
• Bachelor's degree
• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
• Service Now CSA certification with GRC Implementation Specialist

• Knowledge of major compliance standards and frameworks (NIST, NERC, SOX, GDPR, HIPAA, PCI DSS)
• Knowledge of Federal compliance frameworks (FISMA, FedRAMP, SOX, NIST, SOC), NERC CIP (Critical Infrastructure Protection) standards for utilities
• Relevant experience in advising clients on regulatory compliance using Service Now GRC and similar solutions
• Experience with compliance management systems and regulatory reporting tools
• Demonstrate ability to address challenges involving technical Service Now capabilities and regulatory requirements
• Professional compliance certifications (CISA, CISM, CIA, or similar)
• Industry-specific compliance certifications
• Experience with federal, or state, and local regulatory requirements
• Experience in utilities, energy, or critical infrastructure
• Government agency or public sector consulting experience

The annual salary range for this position is $-$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan Pay Down
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.