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CX Analytics Director - Retail Banking Insights Leader
Job in
McLean, Fairfax County, Virginia, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
Data Science Manager, Data Analyst -
Finance & Banking
Job Description & How to Apply Below
Jobtailor in the United States (McLean, VA) seeks a seasoned CX Analytics leader to drive strategy for the Retail Bank segment. You will design and implement an end-to-end CX measurement system, guiding a team of business analysts and acting as the expert customer analyst.
The role requires 4+ years in quantitative and qualitative analysis, 2+ years in people and project management, with Master’s preferred and financial services exposure a plus.
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