Salesforce Technical Architect

Responsibilities

• Serve as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers in the Public Sector.
• Provide technical oversight and execution leadership on large-scale and mission‑critical engagements while also serving as a trusted mentor to Salesforce teams and Federal clients.
• Responsible for driving architectural and solution excellence, strategic customer alignment, and fostering a high-performance culture within teams.
• Serve as a trusted advisor to the client.
• Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise.
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
• Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking.
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution.
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
• Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward.
• Work closely with Delivery Managers, Implementation Team, and directly with clients to architect technology solutions to meet client needs.
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform.
• Ability to commute to client or corporate offices within the Washington, DC metropolitan area as the practice needs.

• U.S. citizenship is contractually required.
• Must be able to obtain and maintain a Federal or DoD “SECRET” security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with the company. Candidates with an active “SECRET” or higher-level clearance are preferred.
• 8+ years enterprise architecture or consulting experience on the Salesforce Platform.
• Bachelor’s degree is required (relevant experience may be substituted for formal education or an advanced degree).
• Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
• Able to effectively develop materials that are appropriate for the audience.
• Proven ability to analyze, design, and optimize business processes via technology and integration.
• Ability to convey and convince customers of best practices at various levels within a large organization.