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Helpdesk Technician – Security Systems; Tier 1
Job in
McLean, Fairfax County, Virginia, USA
Listed on 2026-07-20
Listing for:
M.C. Dean, Inc.
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
M.C. Dean, Inc. is seeking a Tech Specialist I (Helpdesk Technician) in the SES unit to provide Tier 1–2 support for electronic security systems, including access control and video management, across ESS platforms.
You will troubleshoot badge access, camera outages, and VMS connectivity, while maintaining system health and documenting changes. Collaboration with security operations and IT teams is essential for uptime and incident response.
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