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Senior Product Leader - Conversational AI QA & Platform

Job in McLean, Fairfax County, Virginia, USA
Listing for: Information Technology Senior Management Forum
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    AI Business & Operations, AI Evaluation
Salary/Wage Range or Industry Benchmark: 200700 - 229100 USD Yearly USD 200700.00 229100.00 YEAR
Job Description & How to Apply Below

Capital One seeks a Sr. Manager, Product Management - Conversational AI Servicing Quality Assurance to lead onboarding and assessment strategy for evaluating conversational AI solutions on our enterprise quality platform.

You will drive AI QA and automated feedback loops to enable learning and self-correction within a GenAI servicing context. You will also design scalable automated assessments to cover a large library of customer intents, coordinating with cross-functional teams to ensure

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Position Requirements
10+ Years work experience
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