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Tier 2 Service Desk Engineer - Back-End IT Support
Job in
McLean, Fairfax County, Virginia, USA
Listed on 2026-07-21
Listing for:
Guidehouse
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Guidehouse is seeking a qualified IT professional to deliver Tier 2/back-end support, troubleshooting hardware, software, and network issues for internal users. You will document activities in a helpdesk system and escalate advanced problems as needed.
The role involves supporting Surface Hubs, Owl conferencing, and occasional deskside support in McLean, VA, Arlington, VA, and Rockville, MD. Strong communication and teamwork are essential.
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