Senior Associate, Product Management - Machine Learning and AI

Senior Associate, Product Management - Machine Learning and AI

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

We are looking for a dedicated AI Product Manager to lead the development of our next generation of GenAI products. The successful candidate will be responsible for guiding the product development teams, and ensuring the alignment of product features with strategic business goals. This role demands a strong analytical mindset and a deep understanding of AI technologies, coupled with the ability to work effectively across teams to launch products that are innovative, user‑centric, and commercially viable.

• The AI Product Manager oversees the planning, execution, and delivery of artificial intelligence products within Commercial Bank.
• They collaborate with engineers and data scientists to define product specifications, while also working with marketing, ops, risk, lending, sales teams to ensure the products resonate with the market.
• Conduct market analysis to identify trends and opportunities for AI applications and techniques.
• Manage the product roadmap, prioritize features, and make strategic decisions to balance business goals with technological & AI capabilities.
• Work with stakeholders across different lines of business including Commercial Real Estate, Corporate Bank, Capital Markets, Treasury Management, etc. to understand user needs, gaps, and opportunities.
• Leverage a design thinking approach to understand user personas and journey to drive problem solving.
• Develop a short to medium‑term roadmap for the product based on problems, gaps, and opportunities.
• Serve as Product Manager for one cross‑functional pod of Data scientists, Engineers, data analysts, prioritizing backlog, refining stories and ensuring iterative delivery of the product every quarter.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence
• Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership – Leads cross functional teams to solve customer problems and drive organizational alignment

• Bachelor’s degree or military experience
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

• Bachelor’s degree in computer science or engineering
• 1+ years translating business strategy or analysis into consumer‑facing digital products
• 1+ years of experience working on core product platforms powering digital experiences
• 1+ years working with cross functional teams as a product owner in an agile development process

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including to the extent applicable, Article 23-A of the New York Correction Law;
San Francisco, California Police Code Article 49, Sections 4901‑4920;
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