Principal Field Support Engineer; Onsite; Contingent

What You Will Do

• The Field Service Engineer is responsible for deploying and supporting software solutions within the Air Force SIL environment, serving as the technical liaison between commercial development cycles and AF‑DCGS operational requirements.
• This role ensures that software releases meet compliance, security, and operational readiness standards while supporting site deployments, troubleshooting, and collaboration with Air Force counterparts.
• The Field Service Engineer plays a critical role in validating system performance, supporting acceptance testing, and ensuring secure, reliable integration in mission environments.

• Active and transferable TS/SCI U.S. government issued security clearance is required prior to start date.
• Current DoD 8570.1 IAT Level II or IAM Level I certification (e.g., Security+, CCNA Security, CySA+, CAP).
• Expertise navigating RMF compliance processes, DISA STIG implementation, and associated documentation.
• Experience managing CI/CD pipeline activities in support of deployment and release processes.
• Strong background in containerization technologies such as Docker and Kubernetes.
• Experience performing ACAS/SCAP vulnerability scanning and interpreting results.
• Proficiency in troubleshooting complex system issues in mission or operational environments.
• Experience working with Cross Domain Solutions and performing Site Acceptance Testing.
• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum eight years of relevant experience, or an advanced degree and minimum five years of experience.

• Familiarity with Air Force SIL environments or AF‑DCGS mission systems.
• Experience supporting field deployment activities, customer coordination, and on‑site technical liaison functions.
• Knowledge of secure cloud or hybrid deployment environments.
• Experience integrating containerized systems into operational environments with strict cybersecurity requirements.
• Strong communication skills for coordinating between engineering teams, customers, and mission operators.

• Flexible work weeks: 9/80A, 5/40;
  Flexible work hours: core hours, modified time.
• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan with employer matching and separate retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student loan repayment program.
• Life insurance and disability coverage.
• Optional coverages (pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal,  protection).
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption assistance.
• Autism benefit.
• Employee assistance plan with up to ten free counseling sessions.
• Healthy You incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc medical experts, second opinion program.
• And more.
• Eligibility for relocation assistance.

Salary Range
: $107,500 – $204,500 USD. The salary range is a good faith estimate representative of all experience levels.

Benefits
:
Hired applicants may be eligible for medical, dental, vision, life insurance, short‑term disability, long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, employee scholar program, parental leave, paid time off, and holidays. Specific benefits depend on the business unit and collective bargaining agreement.

Position is a U.S.–based role. Pay structure and benefits will apply per location.

RTX anticipates the application window closing approximately 40 days from the posting date; the window may be shortened or extended.

Equal Opportunity Employment

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.