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IT Operations Leader — Service Delivery & Improvement
Job in
McLean, Fairfax County, Virginia, USA
Listed on 2026-08-11
Listing for:
SMS Data Products Group, Inc.
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
IT Specialist, Change Management
Job Description & How to Apply Below
SMS Data Products Group, Inc. is seeking an experienced Operations Manager to lead the Base Infrastructure (BIM) contract operations at McConnel AFB, KS.
The role drives incident, change, and problem management, and provides leadership for operational processes and continuous improvement initiatives across IT teams. You will implement ITIL-based service management, coordinate across NOC, field support, and engineering functions, and manage budgets and performance dashboards while ensuring
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