ServiceNow Services Consultant

Job Family

SAAS/PAAS/Cloud Consulting

Up to 75%

Ability to Obtain Secret

• Lead and ensure the successful delivery of Service Now implementation and support engagements.

• As a Service Now Subject Matter Expert with deep experience in the core Service Now Platform are such as ITSM, IRM/eGRC, HRSD etc.

• Drive business development in the sector, including:

• Supporting the execution of the segment strategy

• evangelizing Service Now platform solutions internally across Defense & Security segments to promote awareness of use cases and client opportunities, and

• supporting pre-sales activities inclusive of leading sales calls and proposal development and client presentations

• Support the practice leadership team to develop Sales strategies for growing the practice.

• Coordinate recruiting efforts to build a team and support growth in sales and high quality, repeatable engagements.

• Be accountable for ensuring the overall delivery execution quality of Service Now platform engagements in the segment providing oversight and governance.

• Mentor more junior team members in Service Now platform best practices and business analysis, project management

• Drive revenue of all Service Now solution offerings across businesses

• Build and develop relationship / partnership with segment teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the industries.

• Build and develop relationships with Service Now Account leads in the D&S segment and support managing joint sales pursuits.

• Support to develop thought leadership content and marketing material.

• Maintain awareness of industry best practices and business levers for offerings keeping pace with Service Now product evolution within the sector.

• Minimum of SEVEN (7) years of professional experience

• Minimum of FIVE (5) years of experience with Service Now Applications is required, including leading large Client implementation and support engagements.

• US Citizenship is contractually required for this role

• Ability to commute to client or corporate offices up to 3 days per week.

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain an approved adjudication of clearance prior to onboarding with Guidehouse.

• Deep technical understanding of Service Now Platform - Expertise with multiple solution areas

• Active Service Now certifications or ability to achieve relevant certifications upon hire

• Expert business development skills as well as managing relationships with both clients and internal stakeholders

• Business operations and/or strategic planning experience

• Demonstrable skills of managing multiple clients

• Exceptional communication and presentation skills

• Bachelor’s degree required

• Experience with Project Management and Agile Scrum or SAFe delivery standards

• Active Secret Clearance is preferred

• Project Management Professional (PMP) Certified

• Agile Scrum or SAFe Agile certified

• Prior experience building a Service Now practice area or delivery team preferred.

• Customer-oriented and great at building client relationships

• Preferred candidate local to the Washington DC area or willing to relocate

The annual salary range for this position is $-$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan Pay Down

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.