Monitoring Engineer, Senior

Job Number: R0247533

Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on veteran's access to health care? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution.

As a systems engineer on our team, you have the chance to shape Enterprise Command Center (ECC) mission by leading monitoring engineering effort, on the Endpoint Support and Operations Monitoring (ESOM) contract on the Application Performance Monitor team. Your customer will trust you to not only design and develop these systems, but also evolve them with advanced technology solutions. On our team, you'll be able to broaden your skillset into areas like Dynatrace.

Grow your skills by merging enterprise monitoring and engineering growth to create valuable impact increasing health service stability. Join our team and create the future of increasing application and service health in enterprise monitoring in the VA. Due to the nature of work performed within this facility, U.S. citizenship is required.

Join us. The world can't wait.

• 5+ years of experience implementing and administering Dynatrace or monitoring tools such as Solar Winds, including dashboards, alerting policies, and service mapping

• Experience with Dynatrace and Solar Winds platform deployment, configuration, and performance tuning

• Experience integrating monitoring solutions with Service Now for automated incident, event, and CMDB workflows

• Experience with log aggregation, event correlation, and performance analytics tools

• Knowledge of infrastructure, application, and network monitoring concepts

• Ability to troubleshoot in complex enterprise environments

• Ability to work across engineering, operations, and program teams

• Ability to develop dashboards, reports, and observability views for technical and leadership audiences

• Public Trust

• Bachelor's degree and 20+ years of experience with system engineering, or Master's degree in Computer Science or Electronics Engineering and 10+ years of experience with system engineering

• Experience designing or operating observability platforms, including APM, logging, metrics, or tracing at enterprise scale

• Experience with event correlation, AIOps platforms, or machinelearningbased alerting

• Experience with automation and scripting, including Power Shell, Python, or Ansible

• Experience developing monitoring strategies for hybrid or modernized infrastructures

• Knowledge of cloud platforms, including AWS, Azure, or GCP, and cloud native monitoring services

• Knowledge of ITIL processes and how monitoring aligns with incident, problem, and change management

• Knowledge of supporting large federal, DoD, or public sector IT environments

• Ability to mentor junior engineers and contribute to technical leadership within the monitoring discipline

• Dynatrace, Solar Winds, Service Now, or related Monitoring or ITSM Technologies Certifications

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client;
Public Trust determination is required.

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