Business Analyst; HTS), Associate

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Business Analyst (MES) to join our growing team.

The Business Analysis, Associate shall assist in analyzing business problems, identifying gaps, and providing business support in areas around basic to moderate information systems. This role support with several requirements throughout the project life cycle and involves an understanding of applicable business/provider enrollment systems and related subsystems; provide day-to-day support on State program activities.

• Support requirements and design sessions, including scribing, by documenting discussion, tracking, and reporting on action items, and supports client facing requirements/design presentations and demos.
• Apply business analysis knowledge to review and analyze systems problems to identify solutions.
• Develop documentation (e.g., use cases, workflow diagrams, gap analysis) related to basic to moderate complex projects and information systems.
• Creates and updates requirements documentation using standard templates.
• Supports requirements lifecycle including documentation, traceability, and validation activities.
• Supports testing activities including User Acceptance Testing (UAT) and implementation support.
• Analyze user and business requirements using defined frameworks and standard procedures.
• Uses standard BA tools (e.g., Jira, Visio, Excel) and follows defined processes and templates to support documentation, tracking, and analysis activities.
• Supports communication between business stakeholders and technology teams under guidance, while building understanding of client needs to drive effective outcomes.
• Works effectively in a structured, team-oriented environment following established processes and standards.
• Completes assigned tasks with guidance and is accountable for accuracy of individual deliverables.
• Builds foundational knowledge of business processes, systems, and healthcare domain through on-the-job learning.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of responsibilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

• Bachelor's degree
• 1+ years of business analysis experience or related work experience.
• Knowledge of Systems Development Life Cycle (SDLC).
• Knowledge in healthcare industry with knowledge of Medicare, Medicaid, or healthcare verticals.
• knowledge of MS-Word, Excel, Visio with working knowledge of the rest of the MS Office suite of applications.
• Ability to elicit, document, analyze, and verify requirements.

• Experience working in cross-functional team environments.
• Experience facilitating meetings, workshops, or requirements gathering sessions.
• Experience with JIRA, Confluence, Sharepoint, or similar tools.

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our…