Palo Alto Integration Technician, Junior

Palo Alto Integration Technician, Junior

Location:

Washington, DC / Northern Virginia – On‑Site

Work Schedule:

Full‑Time, On‑Site – Daily Commute Required

Employment Type:

Full‑Time
Clearance:
Ability to obtain and maintain required Government background investigation, PIV credentials, and IT access
Salary Range: $70,000 – $95,000 annually

Digital Global Connectors (DGC) is seeking a Palo Alto Integration Technician, Junior to support the administration, monitoring, and day‑to‑day operation of enterprise Palo Alto Networks security infrastructure within a Federal Government IT environment.

This is a local, on‑site position requiring a daily commute to the customer site in the Washington, DC area. Only candidates who currently reside within a reasonable daily commuting distance of the worksite will be considered. This position is not remote or hybrid, and candidates planning to relocate to the area at a later date will not be considered for this opening.

The ideal candidate has a strong foundation in networking and cybersecurity, excellent attention to detail, and a demonstrated interest in developing expertise in Palo Alto Networks technologies and Federal cybersecurity operations.

• Monitor Palo Alto Networks NGFW, Panorama, Prisma Access, and Cortex XDR platforms and dashboards.
• Monitor firewall and platform health indicators, including CPU and memory utilization, session capacity, interface status, and high‑availability synchronization.
• Monitor Panorama device connectivity and policy synchronization.
• Monitor Prisma Access service health and Global Protect connectivity.
• Identify and promptly elevate platform health issues, service disruptions, configuration problems, and other anomalous conditions.
• Monitor log forwarding and data‑ingestion processes and identify potential gaps or failures.
• Generate routine platform health, availability, and operational status reports.

• Perform routine Palo Alto Networks NGFW and Panorama administrative activities under the direction of experienced engineers.
• Assist with approved firewall rule changes, security profile updates, and configuration modifications.
• Perform configuration backups, exports, log archival, and other routine platform maintenance.
• Support administrative account provisioning, modification, and deprovisioning.
• Monitor platform certificate expiration dates and assist with certificate renewal activities.
• Assist with software, security‑content, application, and threat‑signature updates.
• Support routine Global Protect administrative and user‑connectivity activities.

• Monitor Palo Alto Networks traffic, threat prevention, URL filtering, and Wild Fire logs.
• Perform initial triage of security alerts and events.
• Collect logs and supporting information for investigation by senior security analysts and engineers.
• Identify potential false positives and recurring security‑event patterns.
• Assist senior personnel with improving monitoring and alerting procedures.
• Generate routine security‑event and threat‑prevention reports.

• Assist with preparation of Palo Alto Networks change requests for Change Advisory Board (CAB) review.
• Help develop implementation steps, impact descriptions, rollback procedures, and testing documentation.
• Assist with approved platform changes under the supervision of senior engineers.
• Perform defined post‑implementation testing and verification.
• Maintain accurate change‑management documentation and records.

• Develop and maintain platform configuration records and operational documentation.
• Maintain records of software versions, licenses, hardware inventory, and platform…