Palo Alto Integration Technician, Junior
Listed on 2026-09-20
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IT/Tech
Cybersecurity
Palo Alto Integration Technician, Junior
Location:
Washington, DC / Northern Virginia – On-Site
Work Schedule:
Full-Time, On-Site – Daily Commute Required
Employment Type:
Full-Time
Clearance:
Ability to obtain and maintain required Government background investigation, PIV credentials, and IT access
Salary Range: $70,000 – $95,000 annually
Digital Global Connectors (DGC) is seeking a Palo Alto Integration Technician, Junior to support the administration, monitoring, and day-to-day operation of enterprise Palo Alto Networks security infrastructure within a Federal Government IT environment.
This is a local, on-site position requiring a daily commute to the customer site in the Washington, DC area. Only candidates who currently reside within a reasonable daily commuting distance of the worksite will be considered. This position is not remote or hybrid, and candidates planning to relocate to the area at a later date will not be considered for this opening.
The ideal candidate has a strong foundation in networking and cybersecurity, excellent attention to detail, and a demonstrated interest in developing expertise in Palo Alto Networks technologies and Federal cybersecurity operations.
Key Responsibilities Palo Alto Platform Monitoring- Monitor Palo Alto Networks NGFW, Panorama, Prisma Access, and Cortex XDR platforms and dashboards.
- Monitor firewall and platform health indicators, including CPU and memory utilization, session capacity, interface status, and high-availability synchronization.
- Monitor Panorama device connectivity and policy synchronization.
- Monitor Prisma Access service health and Global Protect connectivity.
- Identify and promptly escalation platform health issues, service disruptions, configuration problems, and other anomalous conditions.
- Monitor log forwarding and data-ingestion processes and identify potential gaps or failures.
- Generate routine platform health, availability, and operational status reports.
- Perform routine Palo Alto Networks NGFW and Panorama administrative activities under the direction of experienced engineers.
- Assist with approved firewall rule changes, security profile updates, and configuration modifications.
- Perform configuration backups, exports, log archival, and other routine platform maintenance.
- Support administrative account provisioning, modification, and deprovisioning.
- Monitor platform certificate expiration dates and assist with certificate renewal activities.
- Assist with software, security-content, application, and threat-signature updates.
- Support routine Global Protect administrative and user-connectivity activities.
- Monitor Palo Alto Networks traffic, threat prevention, URL filtering, and Wild Fire logs.
- Perform initial triage of security alerts and events.
- Collect logs and supporting information for investigation by senior security analysts and engineers.
- Identify potential false positives and recurring security-event patterns.
- Assist senior personnel with improving monitoring and alerting procedures.
- Generate routine security-event and threat-prevention reports.
- Assist with preparation of Palo Alto Networks change requests for Change Advisory Board (CAB) review.
- Help develop implementation steps, impact descriptions, rollback procedures, and testing documentation.
- Assist with approved platform changes under the supervision of senior engineers.
- Perform defined post-implementation testing and verification.
- Maintain accurate change-management documentation and records.
- Develop and maintain platform configuration records and operational documentation.
- Maintain records of software versions, licenses, hardware inventory, and platform…
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