AI Business Partner, Mid; IHS

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

At Acentra Health, we embrace emerging technologies, including artificial intelligence and advanced analytics that can be utilized to improve processes, enhance decision-making, and drive better health outcomes. We value professionals who are curious about new technologies and motivated to use innovative tools to increase efficiency, quality, and impact in their roles.

Acentra Health is looking for a AI Business Partner, Mid to join our growing team.

Job Summary:

The AI Business Partner supports the AI & Automation Center of Excellence and assigned business teams in identifying and advancing practical AI opportunities that improve operational performance, product capability, service quality, and user experience. The role applies a working knowledge of AI, generative AI, automation, and data-driven innovation to help teams explore possibilities and translate business needs into clearly defined use cases.

Within the Integrated Health Solutions organization, this position works with colleagues supporting provider and claims software platforms, services, and operations. Under the guidance of senior team members, the AI Business Partner helps document opportunities, assess business value and readiness, coordinate stakeholders, and support AI concepts as they move from discovery into planning and delivery.

• Partner with Health Tech Systems stakeholders to identify and document AI opportunities across provider, claims, and related software and service workflows.
• Support discovery conversations and working sessions focused on workflow automation, decision support, knowledge retrieval, document intelligence, and user assistance.
• Translate business needs, pain points, and operational goals into use case summaries, requirements, business value hypotheses, and initial solution concepts.
• Coordinate with business stakeholders, product teams, transformation partners, change management, data teams, and AI engineering resources to support alignment and follow-through.
• Assist with evaluating feasibility, value, risk, data readiness, workflow impact, and adoption considerations for proposed AI initiatives.
• Prepare intake materials, business case inputs, prioritization documentation, status updates, and presentations for review by senior team members and business leaders.
• Apply responsible AI practices by identifying needs related to human oversight, data sensitivity, privacy, compliance, and operational risk, and escalating concerns appropriately.
• Maintain project and opportunity tracking, capture stakeholder feedback, monitor adoption themes, and document anticipated or realized business impact.
• Contribute to reusable tools, templates, and lessons learned that improve the AI opportunity intake and delivery process.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

• Bachelor's degree in Business, Healthcare Administration, Information Systems, Data Analytics, Computer Science, or a related field; equivalent relevant experience may be considered.
• 2+ years of experience in healthcare technology, healthcare operations, product management, business analysis, consulting, transformation, or a related business-facing role.
• Working knowledge of healthcare administration workflows, such as provider systems, claims platforms, utilization management, care management, or payer/provider service operations management, care management, or payer/provider service operations.
• Working understanding of AI, generative AI,…