Sr. Business Analyst - Digital Transformation Job McLean area,Virginia USA,IT/Tech

JOB SUMMARY:

The incumbent is an empowered team member and leader, knowledgeable in the business, who deploys best practices to facilitate the elicitation, analysis, organization and management of business requirements, working with members of assigned Claritev business units. The incumbent must ensure that the project team develops solutions that meet the customer's real needs; minimizes requirement defects up front; and establishes and maintains agreement between the customer and project team on requirements for project deliverables that are complex and not always clearly defined.

The incumbent applies critical thinking, business and systems analysis, data-driven insights, and emerging technologies including Artificial Intelligence (AI) to understand business problems, structure business knowledge, identify gaps and opportunities, and enable effective delivery decisions and measurable business outcomes.

JOB

ROLES AND RESPONSIBILITIES:

1. Actively solicit, analyze and negotiate customer requirements to identify underlying business problems, desired outcomes, business rules, dependencies, assumptions and gaps; ensure that the project team develops solutions that meet the customer's real needs; minimize requirement defects up front; and establish and maintain agreement between the customer and project team on requirements for project deliverables.

2. Create and maintain requirements and business knowledge artifacts appropriate to the work, including but not limited to Value Streams, Capability Maturity Matrices, Business Rules, Process Diagrams, User Stories, requirements using Gherkin Scenarios, Traceability Matrices, Business Requirements Documents, and Functional Specifications. Select the appropriate level and form of documentation based on the needs of the work. Effectively and responsibly utilize AI to accelerate analysis and artifact creation while validating outputs for accuracy, completeness and business intent.

3. Apply critical thinking and structured analysis to ambiguous or complex business problems; challenge assumptions, identify gaps and inconsistencies, evaluate alternatives, and facilitate decisions before solutions are committed.

4. Use available data, metrics and other evidence to understand business problems, establish baselines, evaluate opportunities, support recommendations, and help define and measure expected business value and outcomes.

5. Manage multiple priorities, customer expectations and relationships with all stakeholders. Manage relationships with customers, project managers, and any/all levels of management.

6. Meet and work with project business sponsors, software end-users, applications development staff, and others as necessary to perform assignments. Conduct meetings with business stakeholders to actively solicit, analyze and negotiate customer requirements. Obtain appropriate agreement and approval on business requirements.

7. Solicit input from developers and other technical staff to understand delivery considerations and level of effort and from the business community to define scope, value and priorities.

8. Assist with project and delivery planning, including methods, processes, tasks, sequencing and dependencies.

9. Collaborate continuously with Product, Architecture, UX, Development, Testing and other delivery partners throughout discovery, design, development, testing and implementation to ensure shared understanding of business intent and expected outcomes.

10. Coordinate changes to requirements and related business knowledge that occur during delivery and maintain appropriate documentation and traceability.

11. Support customers in training efforts for end users and staff members.

12. Mentor junior staff members.

13. Collaborate, coordinate, and…